Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mindy O’Neil

Granby

Summary

Highly accomplished Vice President with a proven track record of 25 years. Adept at aligning systems with business requirements, policies, and regulatory standards. Demonstrates a deep passion for applying exceptional organization and communication skills to effectively manage and lead teams. Known for being results-oriented, with a strong ability to interface and consult on business processes, driving impactful outcomes based on sound overall business judgment.

Overview

19
19
years of professional experience

Work History

Vice President/Client Relationship Manager II

United Business Bank
09.2024 - Current
  • Recommended new products to clients and maintained solutions-oriented problem-solving for long-term client relationships.
  • Fostered customer trust by addressing concerns and needs using targeted problem-solving.
  • Made customers aware of current and new programs and services.
  • Retained updated knowledge of market competition and related offerings.
  • Submitted loan applications to underwriter for verification and recommendations.
  • Negotiated loan terms to provide favorable outcomes for both customers and lenders.
  • Developed strong relationships with customers through high levels of customer service.
  • Negotiated loan terms and conditions with customers to secure best deal.

Vice President, Sales Area Manager

Citywide Banks
01.2006 - 08.2024
  • Collaborated with senior executives to evaluate performance in regional area and develop strategies to expand revenue generation.
  • Achieved regional sales objectives by coordinating sales team, developing successful strategies, and servicing accounts to strengthen business
  • Participated in sales calls with direct reports to strengthen customer relationships and uncover possible opportunities for growth.
  • Executed successful marketing campaigns to generate new business and expand customer base.
  • Managed team of 6 regional sales representatives and consistently achieved high sales targets.
  • Contacted key accounts regularly and achieved high satisfaction scores by routinely re-assessing needs and resolving conflicts.
  • Developed and maintained positive relationships with clients in assigned sales territories.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
  • Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
  • Coached and promoted high-achieving sales and account management employees to fill leadership positions with qualified staff and boost company growth.
  • Managed accounts to retain existing relationships and grow share of business.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Built relationships with customers and community to establish long-term business growth.
  • Collaborated with upper management to implement continuous improvements and exceed team goals.
  • Increased company growth through collaboration with sales and marketing departments.
  • Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
  • Implemented systems and procedures to increase sales.

Education

Diploma -

Middle Park High School

Skills

  • Market Share Expansion
  • Project Management
  • Financial Oversight
  • Performance Evaluations
  • Sales Team Leadership
  • Conflict Resolution
  • Geographic Sales Management
  • Staff Management
  • Product Knowledge
  • Product expertise
  • CRM Software
  • Motivational Leadership
  • Informed Decision-Making
  • Goals and performance
  • Mentorship and Guidance

Timeline

Vice President/Client Relationship Manager II

United Business Bank
09.2024 - Current

Vice President, Sales Area Manager

Citywide Banks
01.2006 - 08.2024

Diploma -

Middle Park High School
Mindy O’Neil