Milton Roque
Denver
Summary
Energetic Bilingual Sales Associate dedicated to driving customer satisfaction and increasing sales. Positive and respectful contributor talented in facing and organizing products to maintain company standards. Hardworking and goal-driven individual recognized for consistently receiving high ratings on customer feedback surveys.
Overview
6
6
years of professional experience
Work History
Sales Associate
Discount Forklifts
Denver
05.2019 - 08.2025
- Marketing and reaching out to the daily lead quota.
- Processed sales transactions efficiently using point-of-sale systems.
- Utilized CRM software to track customer interactions and manage leads.
- Provided product knowledge to customers regarding safety features and usage.
- Participated in training sessions and weekly sales meetings to enhance product knowledge and sales techniques.
- Answered incoming telephone calls and provided showroom inventory and services information.
- Continuously met sales goals via strategic prospecting.
- Collaborated with team members to refine sales strategies and tactics.
- Developed strong relationships with clients to understand their needs.
- Set up meetings with potential clients and listened to their wishes and concerns.
- Assisted customers in selecting appropriate machinery models and accessories.
- Managed customer inquiries and provided timely information on sales processes.
- Negotiated contracts with customers to secure sales deals.
- Negotiated deals and handled complaints or objections.
- Identified opportunities for cross-selling additional products and services.
Education
High School Diploma -
Summit High School
Breckenridge, CO05-2012
Skills
- Fluent in English and Spanish
- Customer relationship management
- Sales transactions processing
- CRM software utilization
- Contract negotiation
- Proficient with Outlook and Microsoft Office programs
- Closing deals
Affiliations
- Professional Boxing and MMA Fighter
- Boxing coach volunteer for the youth at local boxing gym.
- Personal Boxing and Fitness Trainer
References
References available upon request.
Timeline
Sales Associate
Discount Forklifts
05.2019 - 08.2025
High School Diploma -
Summit High School