Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Milena Kaczmarska

Milena Kaczmarska

Denver

Summary

Dynamic and accomplished Office and Operations Manager with strong experience in both government and private-sector administration. Adept at overseeing and managing key corporate functions including finance, HR, IT and property services. Skilled in leading teams, streamlining processes and delivering high-quality support across departments. Experienced in providing strategic advice for senior management and driving key projects. Demonstrated ability to manage multiple priorities in a fast-paced diplomatic environment while committed to creating safe, functional, and environmentally-friendly work environments.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Office Manager

Learning Network
08.2025 - Current

• Managed daily office operations to keep schedules, communication, and workflows organized.

• Created weekly reports for leadership to support planning and decision making.

• Managed vendor relationships for technology, supplies, and facility services.

• Scheduled staff meetings, trainings, and classroom support activities.
• Developed checklists and process improvements that reduced delays and errors.

• Supported executive team with project coordination and communication tasks.
• Oversaw office inventory and purchasing to maintain stock levels and control costs.
• Provided front-desk coverage, phone support, and customer service for families and staff.

• Ensured the workspace remained safe, organized, and ready for daily operations.

Office and Operations Manager

Australian Embassy
10.2023 - 03.2025
  • Managing the day-to-day corporate functions within the Embassy and providing high-level support and strategic advice to Embassy’s management (Consul General and Ambassador) on office administration, human resources, property, finance and client services.
  • Managing and leading a team, including allocating resources, setting priorities, monitoring workflows, managing performance, training and identifying learning and mentoring opportunities.
  • Maintaining in-depth knowledge of, and interpreting local employment terms and conditions, associated policies and local labor law requirements, to resolve complex issues and provide advice to Embassy’s management.
  • Monitoring expenditure and providing analysis, reporting and advice on financial management of the Embassy, including preparation of the annual budget.
  • Developing and maintaining strong working relationships with a range of key internal and external stakeholders, including local authorities and partner agencies, and representing the work area at relevant meetings.
  • Managing the Embassy’s electronic filing system, financial records and other audit-able documents, to ensure resources are used efficiently.
  • Assisting and coordinating programs for visiting Australian officials and associated logistical support.
  • Holds baseline security clearance.

Facility and Office Manager

Parity Technologies
03.2022 - 09.2023

Store Manager

Ace&Tate
02.2019 - 11.2021

Store Manager

Decoculture
09.2018 - 11.2019

Sales Advisor/Coach

Acne Studios
08.2016 - 09.2018

Customer Advisor

Arvato Financial Solutions
03.2015 - 10.2015

Education

Master Degree - Psychology

Jagiellonian University Cracow
Cracow, Poland
07.2014

Skills

  • Office Software Proficiency
  • Financial Record Keeping and Budgeting
  • Business Communication and Correspondence
  • Facilities Management and Space Planning
  • Supply Chain and Inventory Management
  • Event Planning and Coordination
  • Communication and Interpersonal Skills
  • Leadership and Team Management
  • Problem-Solving and Decision-Making
  • Emotional Intelligence
  • Customer Service Orientation

Certification

  • Quality Conversations Programme, TCM Group
  • Regional Finance Training - EU Posts, Department of Foreign Affairs and Trade (DFAT Australia)
  • Regional Management Conference, Department of Foreign Affairs and Trade (DFAT Australia)
  • Microsoft Teams for Planning, Department of Foreign Affairs and Trade (DFAT Australia)
  • Certificate in Facilities Management, Institute of Workplace and Facilities Management in London, October 2022 – May 2023
  • Microsoft Products and Billing, Arvato Bertelsmann
  • Complaints handling, Alexander Mann Solutions
  • Giving an effective presentation, British Council

Languages

English
German
Polish

Timeline

Office Manager

Learning Network
08.2025 - Current

Office and Operations Manager

Australian Embassy
10.2023 - 03.2025

Facility and Office Manager

Parity Technologies
03.2022 - 09.2023

Store Manager

Ace&Tate
02.2019 - 11.2021

Store Manager

Decoculture
09.2018 - 11.2019

Sales Advisor/Coach

Acne Studios
08.2016 - 09.2018

Customer Advisor

Arvato Financial Solutions
03.2015 - 10.2015

Master Degree - Psychology

Jagiellonian University Cracow
Milena Kaczmarska