Mikenna Leupp-Rodriguez
Aqua Babies Program Director
Colorado Springs
Summary
Personable and organized individual with knack for strategic planning and team coordination. Possesses in-depth understanding of project management principles and adept at using data analysis tools. Capable of driving initiatives to achieve significant organizational improvements.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Aqua Babies Program Director
Little Fins Swim School
10.2025 - Current
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Provided ongoing direction and leadership for program operations.
- Enhanced program efficiency by streamlining processes and implementing innovative solutions.
- Evaluated program performance through comprehensive data analysis, driving continuous improvement efforts.
- Mentored team members for professional development, resulting in increased productivity and job satisfaction.
- Coordinated budgeting, scheduling and resource allocation to facilitate smooth flow of operations.
- Maintained and updated project related documents.
- Delivered outstanding program results by setting clear objectives and proactively addressing potential challenges.
- Designed customized training programs to enhance staff knowledge and skills in key areas of responsibility.
- Developed and implemented marketing strategies to promote program awareness and participation.
- Consistently exceeded key performance indicators by adapting quickly to changes in program needs.
- Developed and implemented program goals and objectives, establishing specific and measurable outcomes aligned with organization's overall mission.
- Collaborated closely with executive leadership to develop strategic plans for long-term growth.
- Recruited and trained staff and volunteers to upgrade collective team skills.
- Implemented feedback mechanisms to gather insights from participants, guiding continuous program improvement.
- Enhanced user experience with introduction of new technology solutions, leading to increased program engagement.
Swimming Instructor
Little Fins Swim School
04.2024 - Current
- Collaborated with colleagues to develop comprehensive swim programs for participants of all ages and skill levels.
- Contributed to a positive work culture among colleagues through open communication, teamwork, and mutual respect while striving to deliver exceptional aquatic education experiences for all students.
- Prepared equipment before each class class and stored items promptly after classes.
- Took notes strengths and weaknesses of each child in class to track progress.
- Improved student confidence in water by providing individualized feedback and personalized instruction.
- Utilized social media platforms to promote upcoming events, updates on class schedules, and success stories from satisfied clients which increased community outreach efforts significantly.
- Assisted in the development of marketing materials for swim programs, highlighting key benefits and unique features to attract new customers.
- Managed pool operations during sessions, maintaining a safe and clean environment for students and staff members.
- Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
- Achieved higher student satisfaction ratings through consistent communication with parents regarding progress and areas for improvement.
- Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
- Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
- Taught daily swim instruction to students varying in ages and skill levels.
- Mentored new instructors, sharing best practices and providing constructive feedback to enhance teaching effectiveness.
- Increased class engagement with interactive activities and games focused on various swimming techniques.
- Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
- Mentored and trained new swim instructors on best practices.
- Implemented proper safety protocols and emergency response plans.
- Demonstrated proper form and technique to prevent injury.
Paraprofessional
Miami-Yoder Senior High School
08.2023 - 03.2024
- Enhanced student support by delivering one-on-one and small group assistance in various subjects.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Delivered personalized educational, behavioral, and emotional support to individual students to enable positive learning outcomes.
- Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
- Improved classroom management by assisting teachers with behavioral interventions and monitoring student progress.
- Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
- Prepared instruction materials, constructed bulletin boards, and set up work areas.
- Supported school initiatives by participating in professional development opportunities and collaborating with colleagues on best practices for student growth and achievement.
- Facilitated communication between general education and special education staff, promoting effective collaboration on behalf of students'' best interests.
- Administered tests and assessments to evaluate student progress and performance.
- Promoted a respectful classroom culture by modeling appropriate behavior and reinforcing positive interactions among peers.
- Assisted in the collection and analysis of data on student performance, contributing to ongoing progress monitoring efforts.
- Ensured compliance with state regulations by maintaining thorough documentation of services provided to students with disabilities.
Server
Jose Muldoon's
07.2022 - 09.2023
- Served food and beverages promptly with focused attention to customer needs.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Cultivated warm relationships with regular customers.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Bussed and reset tables to keep dining room and work areas clean.
- Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Education
High School Diploma -
Miami-Yoder Senior High School
Rush, COSkills
Organizational leadership
Program leadership
Classroom management
Effective leader
Task delegation
Group and individual instruction
Customer service experience
Lesson planning
Community engagement
Market research
Staff management
Relationship building
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Resolved product issue through consumer testing.
- Supervised team of 8 staff members.
- Supervised team of 8 staff members.
- Collaborated with team of 8 in the development of a class restructure .
Certification
CPR
Timeline
Aqua Babies Program Director
Little Fins Swim School
10.2025 - Current
CPR
07-2024
Swimming Instructor
Little Fins Swim School
04.2024 - Current
Paraprofessional
Miami-Yoder Senior High School
08.2023 - 03.2024
Server
Jose Muldoon's
07.2022 - 09.2023
OSHA10
12-2020
High School Diploma -
Miami-Yoder Senior High School