Mikayla Montgomery
Littleton
Summary
Bringing strong empathetic and communicative traits, coupled with resilience and positive attitude. Passionate in expanding education and furthering application of obtained education.
Overview
6
6
years of professional experience
Work History
Server
The Rock Wood Fired Pizza
04.2023 - 01.2024
- Delivered high-quality food service, maintaining a99% customer satisfaction rating
- Collaborated with a team of15 staff members, streamlining service processes and reducing order errors
- Assisted in organizing weekly events, resulting in an increase in mid-week patronage
Sales Associate
The Vitamin Shoppe
05.2022 - 12.2022
- Elevated customer experience by offering personalized product recommendations based on health needs
- Collaborated with suppliers to organize monthly promotional events, increasing store traffic
- Played a pivotal role in inventory management, leading to a15% decrease in overstocked items
Server/Bartender
RED ROCKS COUNTRY CLUB
08.2017 - 05.2021
- Played versatile roles emphasizing both professional and friendly service
- Acquired experience in bartending, ensuring timely and accurate service to club members
- Proficiently managed event setups ranging from small meetings to large weddings, ensuring proper table settings and service etiquette
- Gained experience in setting up events, demonstrating attention to detail
- Undertook responsibilities of bussing, food running, and event logistics
- Led everyday customer service operations at the poolside
- Supervised staff, ensuring optimal alcohol service and prompt response to member queries
- Coordinated various events, from high school banquets to weddings
- Prioritized client satisfaction, striving for excellence in service and ensuring events ran smoothly and met client expectations
Education
Bachelor of Arts - Psychology
University of Denver
Denver, CO06-2025
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Self-care strategies
- Problem-solving
- Attention to detail
- Performance improvement
- Reliability
- Resource and Referral services
- Organizational skills
- Mental health awareness
- Active listening
- Effective communication
- Stress management
- Adaptability and flexibility
- Decision-making
- Task prioritization
- Self motivation
- Interpersonal skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Professionalism
- High emotional intelligence
Languages
English
Native or Bilingual
Interests
- Passionate about balancing physical health with mental and emotional wellness
- Regularly practice mindfulness and meditation for overall wellness
- Personal Development and Self-Improvement
- Social Justice
- Equality
- Generational Trauma
- Forensic psychology
- Attachment theory
- Internal Family Systems theory
- Complex post traumatic stress disorder
- Biopsychosocial impact of Adverse Childhood Experiences (ACES)
- Sexual assault and Interpersonal Violence Advocacy
Timeline
Server
The Rock Wood Fired Pizza
04.2023 - 01.2024
Sales Associate
The Vitamin Shoppe
05.2022 - 12.2022
Server/Bartender
RED ROCKS COUNTRY CLUB
08.2017 - 05.2021
Bachelor of Arts - Psychology
University of Denver