Mikayla Carson
Colorado Springs
Summary
Detail-oriented cleaning professional with expertise in room inspection and chemical safety. Proven ability to implement effective cleaning techniques and collaborate with teams to maintain high hygiene standards, enhancing guest experiences. Strong work ethic, adaptability, and exceptional interpersonal skills contribute to a positive work environment. Delivers exceptional customer service by effectively communicating with clients, resolving issues promptly, and maintaining a positive, professional attitude to enhance customer satisfaction and loyalty. Committed to continuous learning and supporting team success through effective communication and problem-solving abilities.
Overview
5
5
years of professional experience
Work History
Housekeeper
Comfort Inn & Suites
Alamosa
2023.07 - 2024.10
- Ensured compliance with health standards throughout cleaning operations.
- Inspected guest rooms post-cleaning to confirm readiness for guests.
- Maintained comfort by replacing sheets and pillowcases daily, utilizing hospitality corners.
- Dusted and polished fixtures and cabinet hardware to achieve pristine appearance.
- Swept and mopped floors, vacuumed carpets, dusted furniture, and wiped down surfaces.
- Cleaned bathrooms, including toilets, tubs, showers, and sinks to uphold hygiene standards.
Car Hop
Sonic
Alamosa
2022.08 - 2023.08
- Trained new carhops on procedures and safety standards to enhance operational efficiency.
- Ensured adherence to health and safety guidelines for food quality and sanitation.
- Facilitated communication with co-workers regarding order status and customer requests.
- Executed opening, closing, and shift change tasks in compliance with company protocols.
- Delivered outstanding customer service by addressing inquiries and resolving complaints promptly.
- Processed payments accurately, handling cash and credit transactions with precision.
Cleaning Lady
Clean As A Whistle
Alamosa
2021.06 - 2021.12
- Maintained high cleanliness standards in residential and commercial spaces.
- Collaborated with team members to execute thorough cleaning tasks efficiently.
- Managed time effectively to ensure timely completion of all assigned duties.
- Adhered to company protocols for safe use of cleaning tools and chemicals.
- Adapted cleaning techniques based on surface types and materials present.
Crew Member
Taco Bell
Alamosa
2019.08 - 2020.10
- Prepared food items according to standardized recipes and guidelines.
- Operated cash register, processing customer transactions efficiently.
- Maintained cleanliness and organization of dining area and kitchen space.
- Packed fast food products in approved containers, cups, and bags.
Education
High School Diploma -
Alamosa High School
Alamosa, CO2020-05
Skills
- Health standards
- Room inspection
- Cleaning techniques
- Chemical safety
- Time management
- Food safety
- Multitasking and organization
- Detail-oriented
- Hardworking
- Complex Problem-solving
Timeline
Housekeeper
Comfort Inn & Suites
2023.07 - 2024.10
Car Hop
Sonic
2022.08 - 2023.08
Cleaning Lady
Clean As A Whistle
2021.06 - 2021.12
Crew Member
Taco Bell
2019.08 - 2020.10
High School Diploma -
Alamosa High School