Hi, I’m
MIGUEL ÁNGEL PEÑA CAICEDO
Cali - Valle Del Cauca
Summary
Business leader, Industrial Engineer and facilitator of experiential education, with 13 years of experience in indirect sales force management and key customer management. Management of groups to enhance skills in customer service, teamwork and assertive communication. Ability to prospect and retain accounts in different portfolios.
General knowledge of all branches of insurance with strength in handling general and automobile products.
Person with skills in public speaking and soft skills, high business vision, motivation and focus on leadership. Development of interpersonal relationships and high learning capacity.
Overview
12
years of professional experience
Work History
CHUBB SEGUROS COLOMBIACali
KAM
02.2021 - 02.2022
Job overview
- In charge of leading commercial management with intermediaries of agency channel in Cali, Pasto and Popayan. Focused on prospecting target accounts for budget compliance in new businesses.
- Promote budget compliance with the major business lines Property & Casualty and Corporate Benefits.
- Coordinate and monitor current accounts to renew them. Train sales force and recruitment of new agencies for channel in all technological tools.
- Compliance with Budget in gross premiums of 101% for 3Q of 2021, winning 2nd place in KAM Incentive among all commercials nationwide.
- Compliance of 164% in Small Segment premiums managed by company's digital platforms.
SYNERGIAS ALIANZAS Y NEGOCIOS EN SEGUROS COLOMBIACali
Sub Manager
01.2019 - 02.2021
Job overview
- Relationship leader with portfolio of insurance brokers for multi-company channel, in addition to prospecting and converting new opportunities with clients to drive budget compliance with 8 insurance companies.
- Coordinate and monitor current accounts to renew them. Train in all technological tools of SYNERGIAS to increase operational efficiency of allies.
- ✓ lead implementation of CRM and follow-up macro for intermediary requests, in which pending, sales figures and Prospecting per month are identified. This strategy generated greater commitment from intermediaries and month-to-month traceability in their businesses.
- ✓ Met new sales budget assigned in every month. On average 300 to 500 million in new business.
SEGUROS AXA COLPATRIACali
Comercial Leader Health Insurance
06.2017 - 03.2018
Job overview
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Coordinated solutions for new and existing customers to meet unmet needs and resolve various issues.
- Acquired and maintained full knowledge of product technical and functional aspects to better serve customers' needs.
- Increased customer engagement to drive interest and boost sales opportunities.
- Compliance Budget in 107% in 2017 and Q1 2018,
SURAMERICANA DE SEGUROSCali
Sales Consultant
10.2014 - 06.2017
Job overview
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Provided sales and customer service assistance to walk-in traffic
- Increased overall revenue 85% from renewals sales through effective salesmanship and great negotiation skills
ROYAL & SUN ALLIANCE - RSA INSURANCECali
KAM Senior Cali
02.2009 - 06.2014
Job overview
- Secured high-value accounts through consultative selling, effective customer solutions and promoting compelling business opportunities.
- Boosted customer satisfaction by providing teams with training and skills to optimize service delivery in alignment with individual needs.
- Consistently achieved top ranking in revenue and profit growth.
- Improved account management by predicting potential competitive threats and outlining proactive solutions.
- Handled 120 Brokers and independent agents.
Education
UNIVERSIDAD AUTONOMA DE OCCIDENTE CALICali
Bachelor of Science from Industrial Engineering
11.2014
University Overview
- Completed professional development in planning and financial skills
- Professional development completed in process and manufacturing.
Colegio Franciscano De Fray Damián GonzálezCali
High School Diploma
07.2004
Skills
- Flexible and Adaptable
- Self-Motivated
- Dependable and Responsible
- Teamwork and Collaboration
Timeline
KAM
CHUBB SEGUROS COLOMBIA
02.2021 - 02.2022
Sub Manager
SYNERGIAS ALIANZAS Y NEGOCIOS EN SEGUROS COLOMBIA
01.2019 - 02.2021
Comercial Leader Health Insurance
SEGUROS AXA COLPATRIA
06.2017 - 03.2018
Sales Consultant
SURAMERICANA DE SEGUROS
10.2014 - 06.2017
KAM Senior Cali
ROYAL & SUN ALLIANCE - RSA INSURANCE
02.2009 - 06.2014
UNIVERSIDAD AUTONOMA DE OCCIDENTE CALI
Bachelor of Science from Industrial Engineering
Colegio Franciscano De Fray Damián González
High School Diploma
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