Miguel. Meraz
Avon
Summary
Motivational Supervisor with many years of experience monitoring, coordinating and allocating employee efforts to achieve organizational goals. Proven track record with continuous improvement, performance growth, and schedule management. Energetic professional successful at motivating and building positive team dynamics to accomplish aggressive goals. Dedicated to open, communicative culture where employees feel empowered to contribute to company's success. Customer-oriented supervisor with several years of hands-on experience overseeing employee performance and offering knowledgeable guidance and support. Expert in industry best practices and principles of employee management. Blends superb time management and organizational skills to drive group success.
Overview
9
9
years of professional experience
Work History
Supervisor
Bobs Place
AVON
03.2023 - 09.2025
- Supervised daily operations to ensure smooth workflow and team performance.
- Trained new staff on company policies and operational procedures effectively.
- Managed inventory levels, coordinating with suppliers for timely restocking.
- Conducted regular staff meetings to communicate updates and address concerns.
Property Manager
Quality 22 Cleaning Services LLC
Avon
11.2022 - 09.2025
- Coordinated property maintenance schedules to optimize efficiency and service quality.
- Oversaw lease agreements, ensuring compliance with local regulations and policies.
- Conducted property inspections to maintain standards and identify necessary repairs.
- Implemented marketing strategies to attract new tenants and reduce vacancy rates.
- Facilitated communication between tenants and contractors for maintenance requests.
- Handled resident complaints and expedited maintenance requests.
- Resolved tenant complaints quickly and effectively while ensuring customer satisfaction.
- Inspected properties regularly to identify deficiencies and schedule repairs.
- Conducted periodic inspections of properties to ensure compliance with safety regulations and tenant requirements.
- Processed evictions when necessary in accordance with state laws and procedures.
- Ensured that all rent payments were collected on time by following up with delinquent tenants.
- Coordinated with maintenance and contractors to promote timely turnovers after move-outs.
- Implemented rental payment policies and pursued delinquent accounts via phone calls and personal visits.
- Exercised direct supervision over property staff.
Assisten Director of Housekeeping
Doubletree By Hilton Hotel
Vail
03.2022 - 12.2024
- Supervised daily housekeeping operations and ensured cleanliness standards.
- Developed training programs for new housekeeping staff and ongoing skill development.
- Coordinated schedules for housekeeping staff to optimize workflow efficiency.
- Managed inventory of cleaning supplies and ordered necessary items timely.
- Conducted inspections of guest rooms and common areas for cleanliness compliance.
- Implemented safety protocols to maintain a hazard-free environment for staff and guests.
- Collaborated with hotel management to align housekeeping services with guest expectations.
- Resolved guest complaints regarding housekeeping services promptly and professionally.
- Conducted regular inspections of guest rooms and public areas to ensure compliance with established quality assurance standards.
- Compiled reports on housekeeping activities including staffing levels, budgeting information and occupancy rates.
KITCHEN MANAGER
NORTH SIDE KITCHEN
AVON
01.2017 - 03.2022
- Supervised kitchen staff to ensure efficient food preparation and service.
- Managed inventory levels and ordered supplies as needed for daily operations.
- Developed and maintained kitchen schedules to meet staffing needs.
- Conducted regular quality checks on food items prior to service to maintain standards.
- Oversaw daily operations of the kitchen including meal preparation, cooking methods, portion sizes and plate presentation.
- Performed weekly inventories of food items stored in refrigerators or freezers.
- Trained new kitchen staff on proper food handling techniques and safety regulations.
- Created weekly schedules for kitchen staff members based on anticipated business volume.
- Monitored sanitation practices to ensure that all employees adhere to health department regulations.
Education
High School Diploma -
UNIVERSIDAD TECNOLOGIA DE DURANGO
DURANGO MEXICO 04-2014
High School Diploma -
COBAED FORESTAL
DURANGO, MEXICO06-2009
Skills
- Team supervision
- Staff training
- Inventory management
- Customer service
- Lease compliance
- Property maintenance
- Operational efficiency
- Complaint resolution
- Safety protocols
- Public speaking
- Team building
- Staff discipline
- Strategic planning
- Business administration
- Verbal and written communication
- Priority management
- Department organization
- Program evaluation
- Improvement plans
Languages
English
Professional
Spanish
Professional
Timeline
Supervisor
Bobs Place
03.2023 - 09.2025
Property Manager
Quality 22 Cleaning Services LLC
11.2022 - 09.2025
Assisten Director of Housekeeping
Doubletree By Hilton Hotel
03.2022 - 12.2024
KITCHEN MANAGER
NORTH SIDE KITCHEN
01.2017 - 03.2022
High School Diploma -
UNIVERSIDAD TECNOLOGIA DE DURANGO
High School Diploma -
COBAED FORESTAL
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