Dynamic professional excelling in problem-solving and communication. Adept at mentoring and conflict resolution, I foster collaborative environments that enhance team performance. Bilingual in Spanish, I leverage strong interpersonal skills to empower individuals and drive positive outcomes in diverse settings.
Overview
4
4
years of professional experience
Work History
Assistant Director of Goalkeepers
Albion Soccer Club
12.2023 - Current
Streamlined communication between, coaches, parents, and administrators to foster a collaborative learning environment.
Oversaw the recruitment ad onboarding process for new athletes to maintain a high-quality performance.
Implemented effective conflict resolution strategies for resolving issues among team members and staff.
Mentored new and current player through observation, feedback, and professional development opportunities.
Coaching ages between 7-18 years old in a safe, professional, and fun habitats.
Food Delivery Driver
Uber Eats
04.2025 - Current
Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
Utilized GPS systems effectively for accurate routing and delivery time estimates.
Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
Case Manager
Intervention
10.2023 - 03.2025
Maintained accurate documentation on all cases, ensuring compliance with regulations and confidentiality requirements.
Conducted thorough assessments of clients'' situations, identifying issues, goals, and necessary interventions.
Monitored ongoing cases closely, adjusting case management strategies as needed based on evolving circumstances or new information.
Educated clients on available programs, benefits, and services, empowering them to make informed decisions about their care needs.
Youth Correctional Officer
Department Human Services
11.2021 - 09.2023
Assisted in the development of vocational training programs for inmates, preparing them for successful reintegration into society upon release.
Improved facility safety by conducting regular security checks, monitoring inmate behavior, and addressing potential conflicts proactively.
Enhanced inmate rehabilitation by implementing structured programs and activities focused on personal growth and development.
Provided support to at-risk youth through mentoring, counseling, and role modeling, leading to positive behavioral changes.
Evaluated inmate progress regularly through written reports and assessments, allowing for necessary adjustments to individualized treatment plans.
Managed accurate record-keeping systems documenting relevant information such as incidents reports, grievances filed by inmates, and other pertinent data.
Oversaw daily activities within the correctional facility while maintaining appropriate levels of supervision for each assigned unit or area.
Established strong rapport with incarcerated youth based on trust and respect while setting clear boundaries regarding acceptable behaviors.