Mickey Zager
Eagle
Summary
Passionate for adventure and strong desire to learn and grow in outdoor settings. Brings ability to quickly understand safety procedures and develop skills in outdoor navigation
Offering strong work ethic and willingness to learn and adapt in hands-on environment. Brings understanding of safety procedures and ability to handle manual tasks efficiently. Ready to use and develop problem-solving and teamwork
Overview
5
5
years of professional experience
Work History
Snowmaker
Beaver Creek Resort
Avon, CO
11.2025 - 03.2026
- Operated snowmaking equipment to ensure optimal snow coverage across resort terrain.
- Monitored weather conditions to adjust snow production strategies effectively.
- Collaborated with team members to maintain safety protocols during snowmaking operations.
- Conducted routine maintenance on snowmaking machinery to enhance performance reliability.
Front Desk Agent
Eagle Climbing and Fitness
Eagle, CO
11.2022 - 11.2025
- Managed front desk operations, ensuring smooth check-in and check-out processes.
- Provided exceptional customer service, addressing guest inquiries and resolving issues efficiently.
- Coordinated membership sign-ups and renewals, enhancing member engagement and satisfaction.
- Trained new staff on front desk procedures and customer interaction protocols.
PSS Team Lead
Beaver Creek Resort
Colorado
11.2022 - 09.2025
- - Provide lift ticket sales for guests and assist with any epic pass problems
- - Book ski lessons for guests
- - Provide services and information for guests who need assistance
- - Organize lesson files and keep inventory on booking space for lessons
- - Assist in training new employees
- - Excelled in conflict resolution for any unsatisfied guests
Adventure Tour Guide
Alaskan Rainforest Sanctuary
Ketchikan, AK
03.2023 - 10.2023
- Delivered effective safety debriefings to guests to promote safe environment.
- Offered physically and emotionally safe and supportive environment for education, cooperation and fun utilizing hands-on activities to foster individual growth.
- Developed a strong knowledge of local flora, fauna, and history to enrich each tour with informative and engaging commentary.
Housekeeper
Big Sky Resort
Big Sky, MT
08.2021 - 02.2022
- Disinfected and mopped bathrooms to make rooms clean and sanitary for the next guests
- Stock and Organize all closets and carts to stay ready for the next day
- Adhered to professional house cleaning checklist.
Education
High School Diploma -
Bolingbrook Highschool
Bolingbrook, IL03-2019
Skills
- Attention to detail
- Conflict resolution
- Customer focus
- Coaching and mentoring
- Risk management
- Environmental awareness
Timeline
Snowmaker
Beaver Creek Resort
11.2025 - 03.2026
Adventure Tour Guide
Alaskan Rainforest Sanctuary
03.2023 - 10.2023
Front Desk Agent
Eagle Climbing and Fitness
11.2022 - 11.2025
PSS Team Lead
Beaver Creek Resort
11.2022 - 09.2025
Housekeeper
Big Sky Resort
08.2021 - 02.2022
High School Diploma -
Bolingbrook Highschool