Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Michelle Ursua

Aurora

Summary

8 years as an Office Manager with extensive experience in Vision and Dental, excelling in medical billing and quality assurance. 18 years of working in the optometry field, front and back office. Exceptional in Medical Accounts Receivables and Billing. Skilled in EMR systems and inventory management. Committed to delivering exceptional service and optimizing patient care.

10 years in a MIP as a MIP Production Manager, producing flavored distillate, including CBD. Production Manager for Trimming Crew and Packaging Crew. Experience in grow, including bucking, prep for drying, and shipping.

Overview

20
20
years of professional experience
1
1
Certification

Work History

Office Manager

Adventure Vision & Dental
Aurora
10.2024 - 02.2025
  • Managed, scheduled and coordinated office functions and activities for employees.
  • Responsible for the opening and closing of the clinic.
  • Ordering RX glasses.
  • Quality control.
  • Managed office inventory and placed new supply orders.
  • Contacted insurance providers to verify insurance information and obtain billing authorization.
  • Submitted claims to insurance companies.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Submitted appeals using provider portals and phone communication.

MIP Production Manager

C8/Cultiv8 Stratagies
Denver
08.2023 - 10.2024
  • STM Canna Revoultion Grinder
  • Order fulfillment/Production
  • Responsible for crew
  • Quality Control
  • Distru/METRC/Leaflink/Gobi
  • Trimming & Harvesting
  • Joints & Infused Joints
  • Inventory
  • Filling carts w/Thompson and Duke/Gramming/Labeling/packaging
  • Rosin Infusion w/Nitrous Oxide Pre-Rolls

Distillation Operator/Supervisor

HTC aka Green Sativa/Avicenna
Denver
03.2019 - 08.2023
  • Futurola Grinding Machine
  • Lead operator for Hefestus Joint filling machine & responsible for training staff
  • Thompson and Duke Cartidge filling machine
  • Labeling & Packaging orders for customers
  • Filling jars, syringes, carts w/distillation
  • Mixing of terps/Flavoring Distillate and then filling
  • Inventory manager
  • MERTC & Flowhub

Office Manager

Kids Choice Vision & Dental also Aurora Youth Vision
Aurora
08.2005 - 03.2017
  • Medical Claims Specialist.
  • Ophthalmic Technician - Responsible for pre-testing.
  • Fundus Camera, IOP, Optomap, etc.
  • Responsible for the opening and closing of the office.
  • Insurance verification and billing.

Education

Diploma - Medical Administrative Assistant

Medical Billing and Coding/ Administration
Aurora, CO
08.2012

High School Diploma -

Kennewick High
Kennewick, WA
06-1997

Skills

  • MIP Production
  • Trimming, packing, and responsible for outgoing orders and sales
  • Quality Control
  • Inventory Management
  • Medical terminology
  • Office management
  • Medical office experience
  • Optical experience
  • EMR systems
  • Medical Billing & Coding / Admin A/R's

Certification

  • Certified Medical Billing and Coding, 01/01/11
  • Certified Coding Specialist, 01/01/07

Languages

Spanish, Fluent

Timeline

Office Manager

Adventure Vision & Dental
10.2024 - 02.2025

MIP Production Manager

C8/Cultiv8 Stratagies
08.2023 - 10.2024

Distillation Operator/Supervisor

HTC aka Green Sativa/Avicenna
03.2019 - 08.2023

Office Manager

Kids Choice Vision & Dental also Aurora Youth Vision
08.2005 - 03.2017

Diploma - Medical Administrative Assistant

Medical Billing and Coding/ Administration

High School Diploma -

Kennewick High
Michelle Ursua