Michelle Oceguera
Grand Junction
Summary
As a self-employed Owner/Operator, I excelled in operations management and customer service, significantly enhancing client satisfaction. My strategic planning skills and adeptness in client relationship management spurred business growth. Renowned for dependability and a proactive approach, I consistently delivered results beyond expectations, mastering both the art of negotiation and effective decision-making.
Personable and resourceful individual with strong organizational skills and positive, upbeat attitude. Familiar with essential business operations and financial management, possessing strong problem-solving and decision-making abilities. Capable of driving successful outcomes and fostering growth to enhance business performance.
Overview
9
9
years of professional experience
Work History
Owner/Operator
Self-employeed
12.2015 - Current
- Operated with safety and skill to avoid accidents and delays.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Overseeing inventory management, reducing waste and maintaining adequate stock levels to meet demand.
Education
Associate of Applied Science - Aviation Technology
Colorado Mesa University
Grand Junction, CO12-2024
Skills
- Operations management
- Documentation and reporting
- Business planning
- Strategic planning
- Sales negotiation
- Client relationship management
- Profit optimization
- Decision-making
- Dependable and reliable
- Customer service
Languages
Spanish
Professional Working
Timeline
Owner/Operator
Self-employeed
12.2015 - Current
Associate of Applied Science - Aviation Technology
Colorado Mesa University
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