Summary
Overview
Work History
Education
Skills
Affiliations
References:
Timeline
Generic

Michelle Manzanares

Denver

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Throughout my journey, I have explored a wide range of experiences from a young age, developing a well-rounded skill set. With no prior knowledge, I took the bold step of establishing and successfully running two businesses. Now, I am eager to embrace a new opportunity, confident in my ability to adapt and thrive. I believe that every experience offers valuable lessons, and I am ready to continue learning and growing.

Overview

12
12
years of professional experience

Work History

Onboarding Specialist

AVI Roofing and Gutters
Denver
07.2023 - Current
  • Assisted in creating employee handbooks, job descriptions, and other documents related to onboarding processes.
  • Provided support in developing training materials for new employees.
  • Provided guidance on benefits enrollment and payroll setup.
  • Identified areas for improvement within the current onboarding program.
  • Weekly Payroll
  • Payroll Reports
  • Tracked completion of new hire paperwork and ensured accuracy of information provided by employees.
  • Maintained accurate records of all new hire documentation in compliance with applicable laws and regulations.
  • Worked closely with human resources department to ensure compliance with company policies regarding hiring practices.
  • Facilitated communication between managers and new employees throughout the onboarding process.
  • Developed and implemented onboarding plans for new hires.
  • Conducted end-to-end process monitoring from candidate introduction to exit interviews for accuracy and regulatory compliance.

Owner/Operations Manager

Pour Decisions Sport Tavern
Arvada
04.2023 - 05.2023
  • Analyzed market trends to identify new business opportunities.
  • Developed and implemented strategies to increase customer satisfaction and loyalty.
  • Developed strategic plans to increase profitability and efficiency.
  • Developed policies and procedures for the organization.
  • Maintained relationships with existing clients by providing superior customer service.
  • Oversaw budgeting and financial management.
  • Created marketing campaigns to attract new customers.
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Organized special events such as theme nights, happy hours, promoting them within the local community when possible.
  • Ensured that all customers were properly ID'd before being served alcoholic beverages.
  • Maintained accurate records of sales transactions using point-of-sale system.
  • Resolved customer complaints in a professional manner while maintaining high levels of customer satisfaction.
  • Inspected bar area to ensure cleanliness and proper setup.
  • Monitored stock levels of food items and ordered more when necessary.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.
  • Prepared meals according to recipes and menus, adjusted ingredients and cooking times accordingly.

Assistant Manager

Mambo Cafe Eatery & Bar
Thornton
03.2017 - 02.2023
  • Communicated regularly with customers to gain insights into their needs.
  • Trained new bartenders on proper alcohol handling techniques and customer service etiquette.
  • Ensured that all customers were properly ID'd before being served alcoholic beverages.
  • Developed schedules for bartenders, servers and other staff members.
  • Maintained accurate records of sales transactions using point-of-sale system.
  • Rotated stock items regularly to ensure freshness and minimized waste.
  • Ordered food from suppliers based on estimated needs for upcoming days, weeks, months of service.
  • Followed all health regulations related to food storage and sanitation standards.
  • Operated deep fryers, grills, ovens, broilers, or other kitchen equipment to prepare foods.

Administrative Assistant

MJF Roofing and Construction
Arvada
05.2013 - 01.2017
  • Processed invoices for payment
  • Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
  • Prepared contracts with clients and subcontractors.
  • Removed debris from construction sites and disposed of it properly.
  • Followed instructions from supervisors regarding specific tasks that needed to be completed.
  • Cleaned tools, equipment, and work areas in order to maintain a safe and organized workspace.

Education

High School Diploma -

Adams City High School
Commerce City, CO
05-2012

Some College (No Degree) - Paralegal Studies

Everest College
Thornton, CO

Skills

  • Onboarding processes
  • Benefits administration
  • Communication skills
  • Team collaboration
  • Attention to detail
  • Time management
  • Documentation and recordkeeping
  • HR data management
  • Payroll management

Affiliations

  • Event Committee

References:

References available upon request. 

Timeline

Onboarding Specialist

AVI Roofing and Gutters
07.2023 - Current

Owner/Operations Manager

Pour Decisions Sport Tavern
04.2023 - 05.2023

Assistant Manager

Mambo Cafe Eatery & Bar
03.2017 - 02.2023

Administrative Assistant

MJF Roofing and Construction
05.2013 - 01.2017

High School Diploma -

Adams City High School

Some College (No Degree) - Paralegal Studies

Everest College

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Michelle Manzanares