Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Michelle Hidalgo

Colorado Springs

Summary

Accomplished Medical Laboratory Scientist with a proven track record at Good Samaritan Hospital, enhancing patient care through meticulous quality control and analytical thinking. Excelled in reducing errors and improving test result turnaround times, demonstrating exceptional attention to detail and interpersonal communication skills. Renowned for professionalism and a commitment to excellence in healthcare.

Overview

7
7
years of professional experience

Work History

Family Caregiver

The Independence Center
07.2023 - 01.2025
  • Managed household tasks efficiently, creating a clean and organized living environment conducive to patient wellbeing.
  • Contributed to a positive atmosphere within the home setting by engaging in meaningful conversations and recreational activities with patients.
  • Coordinated healthcare appointments for patients, ensuring timely access to necessary medical services.
  • Assisted patients with physical therapy exercises, promoting improved mobility and overall health outcomes.
  • Improved patient care by developing personalized care plans and maintaining detailed records of daily activities.

Medical Laboratory Scientist (MLS)

Clinical Laboratory Jose De Diego
05.2022 - 11.2022
  • Performed pre-analytical, analytical and post-analytical processing procedures.
  • Documented test results using computerized and manual transcription methods.
  • Increased patient satisfaction through timely and accurate diagnostic results.
  • Maintained confidentiality of all patient information to conform to HIPAA, internal, and other regulatory standards.
  • Performed quality control checks for reliable test outcomes.
  • Managed laboratory usage, equipment, and equipment maintenance supplies.

Medical Laboratory Scientist

Good Samaritan Hospital
06.2018 - 11.2022
  • Performed pre-analytical, analytical and post-analytical processing procedures.
  • Documented test results using computerized and manual transcription methods.
  • Maintained high levels of laboratory safety by adhering to strict guidelines and conducting regular safety audits.
  • Consistently met or exceeded performance targets related to accuracy, efficiency, productivity, and customer satisfaction metrics within the lab setting.
  • Maintained confidentiality and professionalism by following strict HIPAA guidelines when handling patient information and test results.
  • Mentored new staff members, providing training on laboratory techniques and best practices for efficient workflow management.
  • Performed and documented accurate transfusion reaction investigations.
  • Reduced errors in test results by implementing rigorous quality control measures.
  • Managed inventory effectively, reducing waste while maintaining adequate stock levels for uninterrupted lab operations.
  • Improved turnaround times for test results through effective time management and prioritization of tasks.

Medical Laboratory Scientist Intern

Hospital San Carlos Borromeo
09.2017 - 01.2018
  • Participated in continuing education opportunities to stay current with industry trends and best practices.
  • Assisted in troubleshooting technical issues with laboratory equipment, minimizing downtime and disruptions to productivity levels.
  • Implemented strict safety protocols, reducing risk of contamination or error during analyses.
  • Utilized advanced software programs for data analysis and interpretation, supporting informed decision-making processes.
  • Fulfilled lab assistant or specimen processor duties to support work of technicians, technologists and scientists.
  • Analyzed and interpreted data, accurately identifying and reporting laboratory results.
  • Developed strong relationships with other departments within the organization, fostering a sense of teamwork across disciplines.

Education

Graduate Certificate - Medical Laboratory Science

Interamerican University of Puerto Rico
San German, Puerto Rico
02-2018

Bachelor of Science - Biology

Interamerican University of Puerto Rico
Aguadilla, PR
05-2016

Skills

  • Quality control
  • Equipment maintenance
  • Analytical thinking
  • Laboratory safety protocols
  • Excellent communication
  • Hematology
  • Quality assurance
  • Critical thinking
  • Attention to detail
  • Interpersonal communication
  • Multitasking Abilities
  • Professionalism

Languages

English
Full Professional
Spanish
Native or Bilingual

Timeline

Family Caregiver

The Independence Center
07.2023 - 01.2025

Medical Laboratory Scientist (MLS)

Clinical Laboratory Jose De Diego
05.2022 - 11.2022

Medical Laboratory Scientist

Good Samaritan Hospital
06.2018 - 11.2022

Medical Laboratory Scientist Intern

Hospital San Carlos Borromeo
09.2017 - 01.2018

Graduate Certificate - Medical Laboratory Science

Interamerican University of Puerto Rico

Bachelor of Science - Biology

Interamerican University of Puerto Rico
Michelle Hidalgo