Michelle Delgado
Wellington
Summary
Motivated, high energy individual with a proven track record in both Beauty and House Cleaning services, excelling in operations management and customer service excellence. Successfully implemented efficient cleaning quality standards and trained staff, enhancing service quality. Skilled in medical scheduling and logistics management, ensuring optimal productivity while maintaining high standards of client satisfaction. Working diligently to transition into the health care services industry, with an education and training. Prepared for the Medical Assistant position.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Business Owner
House Cleaning Services (HCS)
11.2021 - Current
- Developed and implemented efficient cleaning protocols to enhance service quality.
- Trained and mentored members on best practices for cleaning techniques and customer service.
- Managed scheduling and logistics to optimize workforce productivity and meet client demands.
- Conducted regular quality control inspections to ensure quality standards.
Business Owner
Beauty Boutique
01.2018 - 11.2021
- Manage income, expenses (Profit / Loss) for business operation
- Manage contract based service providers offering, massage, facials, manicures, pedicures, and other assorted beautician services
- Ensure high standards of customer services and client treatment
- Advertise, promote, and sell salon based services with zero clients at start-up
Education
High School Diploma -
No Degree - Medical Assistant
QM Career Institute
West Palm Beach, FL12-2025
Skills
- Business operations management
- Customer service excellence
- Clinical procedures
- Medical claims processing
- Health and safety compliance
- Scheduling and logistics management
- Time management skills
- Team leadership capabilities
- Medical terminology knowledge
Certification
Medical Assistant, Patient Care Technician Program, Phlebotomy Technician Program, Electrocardiograph Aide Program, Home Health Aide Program
Languages
Spanish
English
Limited Working
Interests
- Gym Workouts
- High-Intensity Interval Training
- Walking, Swimming, Running
- Cooking, Baking
- Fashion & Beauty
- Camping, Hiking, Backpacking
Timeline
Business Owner
House Cleaning Services (HCS)
11.2021 - Current
Business Owner
Beauty Boutique
01.2018 - 11.2021
High School Diploma -
No Degree - Medical Assistant
QM Career Institute