Michelle Antonio
Westminster
Summary
Seeking a position where I can efficiently care for patient’s needs and serve them dedicatedly by utilizing my strong clinical and interpersonal skills.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Medical Assistant/Receptionist
VIVO Infusion
01.2024 - 08.2024
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with medical procedures as needed, ensuring a smooth flow of daily operations in the clinic.
Lead Medical Assistant- COVID Specimen Collector
Summit Medical Staffing
02.2022 - 05.2023
- Demonstrated proficiency in collecting samples for laboratory testing with minimal patient discomfort.
- Ensured patient satisfaction by promptly addressing concerns, answering questions, and providing exceptional customer service.
- Documented patient information in EMR and prepared paperwork for medical staff.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging, and compassionate environment.
- Maintained a clean and safe clinical environment, adhering to strict infection control standards for the well-being of patients and staff.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders.
- Oriented and trained new staff on proper procedures and policies.
Medical Assistant - Gastroenterology
UCHealth Longmont Clinic
11.2015 - 11.2019
- Explained medication instructions to patients and clarified any questions to ensure proper understanding of treatment plans.
- Instructed patients on post-procedure care to support recovery and adherence to medical advice.
- Prepared examination rooms by sanitizing equipment and restocking supplies to maintain a clean, efficient environment.
- Managed electronic health records system to update patient information and facilitate smooth communication between healthcare team members.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Optimized appointment scheduling processes to minimize conflicts and maximize physician availability for patients.
- Oriented and trained new staff on proper procedures and policies.
- Taught patients about medications, procedures, and care plan instructions.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant Externship
Longs Peak Family Practice
07.2015 - 08.2015
Activity Assistant/Caregiver
AltaVita Memory Care Centre
05.2013 - 07.2015
Activity Assistant
Boulder Manor
09.2010 - 05.2013
Education
Front Range Community College
Westminster, COPhlebotomy
Phlebotomy Training Specialists
Thornton, CO01-2025
Medical Assisting Diploma -
IBMC College
Longmont, CO07.2015
Skills
- National Certified Medical Assistant
- Certified Phlebotomy Technician
- CPR certified
- EMR/EHR
- Scheduling tests and procedures
- Task prioritization
- Insurance authorizations
- Clinical documentation
- Patient education
- Detail-oriented
- Organization and time management
- Adaptability and flexibility
- Customer service
- Medical office procedures
Certification
- National Certified Medical Assistant - NCMA, National Center for Competency Testing
- Phlebotomy Technician Certification
- Basic Life Support/AED Certified - ACLS Medical Training
- First Aid Certification
- Bloodborne Pathogens Training Certificate
Timeline
Medical Assistant/Receptionist
VIVO Infusion
01.2024 - 08.2024
Lead Medical Assistant- COVID Specimen Collector
Summit Medical Staffing
02.2022 - 05.2023
Medical Assistant - Gastroenterology
UCHealth Longmont Clinic
11.2015 - 11.2019
Medical Assistant Externship
Longs Peak Family Practice
07.2015 - 08.2015
Activity Assistant/Caregiver
AltaVita Memory Care Centre
05.2013 - 07.2015
Activity Assistant
Boulder Manor
09.2010 - 05.2013
Front Range Community College
Phlebotomy
Phlebotomy Training Specialists
Medical Assisting Diploma -
IBMC College
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