Open To Work
Michaela Ulibarri
Aurora
Summary
Visionary professional with extensive experience in user advocacy and design leadership. Proven track record of enhancing operational efficiency and team performance through targeted design thinking practices, user advocacy and training. Successfully implemented design systems that streamline processes and improve user experience.
Overview
23
23
years of professional experience
3
3
Certifications
Work History
Sr. Director of Global UX & Design
Conga
Broomfield
05.2022 - 01.2026
- Directed cross-functional teams to accelerate product development and drive innovation initiatives.
- Devised targeted strategies to boost customer engagement and satisfaction.
- Directed budget management to support organizational goals and fulfill project needs.
- Designed training solutions to enhance team capabilities and streamline operational efficiency.
- Designed the first user experience organization that included designers, researchers, engineers and partners
Senior UX Manager
Conga
Broomfield
01.2019 - 05.2022
- Led user research to identify customer needs and preferences for product content and design
- Collaborated with product teams to create intuitive interfaces that enhanced user experience.
- Developed wireframes and prototypes for user testing sessions.
- Facilitated workshops to gather actionable feedback from stakeholders and users, informing design iterations.
- Analyzed usability data to inform design decisions and improvements.
- Implemented design systems, establishing consistency across products and improving overall usability.
- Advocated for user-centered design principles within the organization.
Senior User Experience Designer
Conga
Broomfield
05.2016 - 05.2019
- Developed user-focused interfaces and help content for complex software solutions at top-tier document automation company.
- Conducted user research to identify pain points and iteratively improve design in products.
- Collaborated with cross-functional teams to ensure alignment on design vision and execution.
- Facilitated usability testing sessions to gather feedback and refine designs.
- Developed design guidelines and best practices for consistent user experience across products.
Principal Information Developer
IBM
San Jose
01.2003 - 02.2016
- Collaborated with cross-functional teams to create and organize product information, ensuring clarity and accessibility.
- Designed and maintained online help systems that improved user support experience.
- Incorporated user feedback to refine documentation, enhancing usability and user satisfaction.
- Authored comprehensive user documentation for various software applications and tools.
Education
Master of Science - Political Science And Government
New Mexico State University
Las Cruces, NM01-2004
Bachelor of Arts - Organizational Communication
New Mexico State University
Las Cruces, NM12-2000
Bachelor of Arts - Technical And Scientific Communication
New Mexico State University
Las Cruces, NM12-2000
Skills
- User-centered design
- User research and testing, baseline strategy
- Design systems and rapid prototyping
- Customer engagement and product development improvement from feedback
- Cross-functional collaboration
- Design leadership and team mentorship of junior talent
- Team leadership and budget management, organization creation
- User evangelism and empathy
Work Preference
Job Search Status
Open to workSalary Range
$45000/yr - $200000/yrCertification
SCRUM Master
Timeline
Sr. Director of Global UX & Design
Conga
05.2022 - 01.2026
Senior UX Manager
Conga
01.2019 - 05.2022
Senior User Experience Designer
Conga
05.2016 - 05.2019
Principal Information Developer
IBM
01.2003 - 02.2016
Master of Science - Political Science And Government
New Mexico State University
Bachelor of Arts - Organizational Communication
New Mexico State University
Bachelor of Arts - Technical And Scientific Communication
New Mexico State University