Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michaela Keeling

Denver

Summary

Seasoned Restaurant Manager with 6+ years in management and 10+ years in the restaurant industry. Seeking an opportunity to utilize my training and development skills and ability to manage diverse teams in a face paced environment.

Overview

5
5
years of professional experience

Work History

Regional Manager

Playa Bowls
11.2022 - Current
  • Oversees 7 locations within the Denver Metro and Boulder Markets
  • Generated the Policies & Procedures Manual, daily checklists, and training procedure checklists for new hires, shift leads, and managers
  • Tracks prices between multiple vendors weekly to create an order list for the store managers, to ensure lowest cost of goods
  • Streamlined operational processes for efficiency and implementing necessary changes for improvement
  • Maintained operational standards and corporate compliance for all locations by completing walk throughs and reports at all locations
  • Mentored and developed employees for leadership roles through individualized career development plans and opportunities for growth
  • Brought in business by working with local schools and groups for fundraisers, set up sampling events at various fitness events, and filmed and edited content for all social media accounts
  • Spearheaded setting up donations through Meals on Wheels and creating a Too Good To Go account for the stores to help with food cost and cut down on waste

Manger

Shake Shack
12.2021 - 11.2022
  • Managed a team of 35+ employees
  • Worked as the Training & Development Manager and oversaw all hiring, orientation, training, promotions, position certifications, etc. and created a weekly progress report
  • Ran daily shift meetings with the team
  • Managed labor, food cost, and other P&L variables
  • Participated in weekly company wide manager development meetings
  • Implemented employee retention and appreciation efforts

Assistant Manager

Andy’s Frozen Custard
03.2020 - 12.2021
  • Managed a team of 20+ employees
  • Took inventory for truck orders weekly as well as daily inventory for prep lists and tracking food cost
  • Managed bank deposits and cash flow
  • Conducted orientations, training and mentoring of new team members and shift leads
  • Aided in running fundraisers and donations

Education

Colorado State University
Pueblo, CO
01.2020

Bootcamp -

Restaurant Management
Denver, CO
01.2020

Skills

  • Recruiting
  • Training & Development
  • Scheduling
  • Food Safety
  • Customer Service
  • Cash Handling
  • Kitchen Experience
  • Shift Management
  • Fundraising & Events
  • Labor and Cost of Goods
  • Operational Management
  • Goals and performance

Timeline

Regional Manager

Playa Bowls
11.2022 - Current

Manger

Shake Shack
12.2021 - 11.2022

Assistant Manager

Andy’s Frozen Custard
03.2020 - 12.2021

Colorado State University

Bootcamp -

Restaurant Management
Michaela Keeling