Michaela Johnson
Denver Center for the Performing Arts
Colorado Springs,Colorado
14
years of professional experience
Dynamic professional with over 15 years of experience in customer service and people-oriented roles, complemented by more than 4 years of technical and creative writing in academic settings. A strong passion for connecting and engaging with others drives success in relationship building across diverse professional environments for over 9 years. Exceptional interpersonal skills enhance efficiency and ensure professional execution of tasks, fostering collaboration and positive outcomes. Committed to delivering high-quality results while adapting to the evolving needs of clients and colleagues.
Work History
Teaching Assistant
3 Years 4 Months- Collaborated with educators to develop and maintain classroom dynamics that promote a supportive and productive learning atmosphere.
- Organized and optimized logistical frameworks for classes, focusing on effective resource management.
- Enhanced accessibility and inclusivity for performers by creating a supportive environment tailored to diverse physical abilities.
Mailroom Associate
2 Years 10 Months- Supporting an organization of more than 300 staff and performers, with varying administrative needs
- Responsible for expense sheets and invoices, collaborating as needed on supply orders
- Collaborating with multiple departments to problem solve
- Maintaining strong customer service within the workplace
Registered Behavior Technician
1 Year 2 Months- ABA, Working with children with autism in a therapeutic setting
- Data collection, implementation of behavioral targets and intervention strategies
- Clinical calibration with BCBAs and RBTS
- One-on-one teaching with learners
Lead School Photographer
6 Years 9 Months- Specialized individual, group and sports portraits for children and teens
- Worked towards the success of the company by providing professional service to schools, a friendly experience for students, and ardent collaboration with staff
Sales Associate
1 Year 4 Months- Product sales and promotions
- Customer service and POS
- Provide a positive experience for customers
Sales Associate
4 Months- Product sales and promotions
- Product launches
- Children’s events; doll salon, hair spectaculars, and birthday parties
- Building connections through the stories of the products
Modeling Coach
4 Years 9 Months- Trained performers ages 5 up in posture, modeling techniques, grooming and preparation for national SHINE event in Orlando, Florida
- Coached performers one-on-one and in group settings
- Mentored aspiring models, providing constructive feedback and fostering confidence in stage presence.
- Evaluated individual strengths and areas of improvement to tailor coaching strategies effectively.
Talent Administrator
4 Years 9 Months- Planned event set-up and take-down, coordinated with venue management for room arrangements and equipment
- Cared for staff: provided transportation, meals, hotel room service, first aid
- Encouraged performers and empathized with their needs
Education
Associate of Arts - Psychology
Bachelor of Arts - Psychology And English
student 2016-present
High School Diploma
Skills
Customer Engagement Skills
Service Excellence
Exceptional Organizational Skills
Proficient in Computer Applications
Attentive to Customer Needs
Collaborative Teamwork
Proactive Problem Solver
Merchandise Sales Experience
Optional Skills
Relationship Building
Conflict Resolution Skills
Flexible and Proactive Mindset
Timeline
Mailroom Associate
Denver Center for the Performing Arts
06.2023 - 04.2026Read More
Teaching Assistant
Denver Center for the Performing Arts
03.2023 - CurrentRead More
Registered Behavior Technician
Jumpstart Autism Center
03.2022 - 05.2023Read More
Sales Associate
Bath and Body Works
10.2020 - 02.2022Read More
Sales Associate
American Girl
11.2019 - 03.2020Read More
Lead School Photographer
Inter-State Studios
08.2015 - 05.2022Read More
Modeling Coach
AMTC: Peachtree
08.2012 - 05.2017Read More
Talent Administrator
Denver Regional Hub
08.2012 - 05.2017Read More
Denver Center for Performing Arts
Read More
Denver Community College
Associate of Arts from Psychology
Read More
University of New Mexico
Bachelor of Arts from Psychology And English
Read More
Johnson Academy
High School Diploma
Read More
Honors & Awards
Best of the Best, sports portrait, Best National Photo, Phi Beta Kappa Honor Society