MICHAEL OGO
CASTLE ROCK
Summary
Proven Sales Leader with a manacle focus for the customers experience. I have experience in multi-unit management, I am passionate about team building and the development of people.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
24 Hour Fitness
12.2023 - 03.2025
- Managed a diverse team of professionals, fostering a positive work environment and high team member satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, and schedules.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term growth.
- Oversaw entire facility in operations & sales. Including P&L Management.
General Manger
Zone Athletic Clubs
01.2021 - 12.2023
- Drove year-over-year business growth while leading operations, strategic vision and long-range planning.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Improved brand awareness by monitoring all marketing campaigns and fostering membership acquisitions and business development.
- Took club from under performing results to a 400% month of month revenue growth.
- Hired and trained all new Front desk and sales team. Also 5 new Personal Trainers.
General Manager
24 Hour Fitness
03.2019 - 06.2020
- Assessed financial statements and personal productivity reports to evaluate team member performance, develop targeted improvements and implement changes resulting in positive results.
- Increased revenue streams to help drive profitability.
- Supported regulatory compliance set by the state. Ran club audits to make sure we were following laws and regulations.
- Tracked and analyzed profitability and key metrics of revenue to improve overall profitability and bring in new clientele.
- Created, managed and executed business plan and communicated company vision and objectives to motivate teams.
- Trained, coached and mentored staff to support smooth adoption of new company initiatives.
- Hire trained and developed all team members and handled their On-Boarding.
- Devised and deployed successful marketing strategies, to boost club traffic. Handled all club events including any special promotions.
- Manged and controlled the P&L maintaining positive revenue growth in all buckets of the business.
District Sales Manager in Training
FinishLine
01.2018 - 11.2018
- Under the supervision of District Manager
- Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
- Drove sales for 26 stores in district, generating $40 million in annual volume.
- Achieved regional sales goal of 2.5% by implementing strategies that help guide General Managers to achieve positive sales growth.
- Assessed each location's individual team and performances, analyzing data trends to help coach and mentor the teams overall success.
- Coached and mentored 26 General Managers to help build a successful and transitional talent pipeline.
- Held weekly meetings with general Managers to identify techniques and coaching's to overcome sales obstacles.
- Managed and motivated sales team to increase revenue 5% monthly.
- Designed and executed training program, increasing employee productivity and product knowledge.
- Assessed data to discover relevant trends and marketing opportunities.
- Recruited, trained, and developed all new general managers.
- Dealt with all Loss Prevention and Human Resource issues within the district.
General Manager Trainer
Finishline
03.2014 - 01.2018
- Taught, trained, and mentored a team to have a manacle focus for the customer.
- Identified and recruited high caliber talent to join the current team. to build an effective bench.
- Managed a 6 million dollar store while maintaining a talent pipeline and promoting over 15 MIT to actual General Managers.
- Was responsible for my current team members development and professional growth.
- Recruited and help job fairs to to find new and high level candidates.
- Ran a successful P&L budget to align with company goals.
- Broke down training schedules for each individual team members to make sure team was comfortable with company standards and goals.
- Controlled Shrink in the store by maintaining a focus on the customer.
- Handled all HR issues that came up within the store.
- Mentor for current GMs to help relieve DM pressure. Weekly check-ins with all current to GMs to make sure they were receiving the proper information and best practices when it came to implementing company standards and expectations.
General Manager
Finishline
07.2010 - 02.2014
- Oversaw day to day operations of store.
- Grew business 12% year over year.
- Recruited, developed, and hired all new assistant managers and team members.
- Inspired and motivated team members to achieve the company's initiative.
- Worked closely with Loss Prevention to help come up with best practices into controlling shrink.
- Developed effective business plans to align strategic decisions with long-term objectives.
- Tracked and analyzed profitability KPIs to help improve overall customer satisfaction.
Logistics Supervisor
Old Navy
03.2008 - 07.2010
- Organized warehouse space and planned layouts to allow for maximum storage capabilities.
- Created policies based on performance data analysis to reduce costs and maintain efficiency.
- Trained, scheduled and evaluated 15 employees.
- Collaborated with other supervisors to maintain smooth inter-departmental communication and operations.
- Processed orders by due dates to enable on-time delivery to customers.
- Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
- Analyzed and logged purchase orders.
- Verified effective and timely implementation of all operational goals by prioritizing tasks.
- Expedited resolutions of shipping errors and packaging mistakes.
Education
Bachelors - Business/Marketing
Univeristy Of Denver
Denver09.2007
Skills
- Performance improvement
- Sales / Revenue Growth
- Training and Development
- Sales Leader
- Motivate and inspire
- Recruitment
- Team Leadership
- Consistently meet goals
- Coaching and mentoring
- Budgeting
- P&L Management
- Networking / Marketing
- Human Resource
- Loss Prevention
- Customer Service
Certification
CPR CERTFIED
References
BIll Cook- Regional Vice President Of Sales- Finishline- 316-208-7123
Robert Garcia- Regional Vice President Of Sales- Finishline 620-474-1202
Casey Belvosky- District Manager- 24 Hour Fitness- 949-306-7520
Timeline
General Manager
24 Hour Fitness
12.2023 - 03.2025
General Manger
Zone Athletic Clubs
01.2021 - 12.2023
General Manager
24 Hour Fitness
03.2019 - 06.2020
District Sales Manager in Training
FinishLine
01.2018 - 11.2018
General Manager Trainer
Finishline
03.2014 - 01.2018
General Manager
Finishline
07.2010 - 02.2014
Logistics Supervisor
Old Navy
03.2008 - 07.2010
Bachelors - Business/Marketing
Univeristy Of Denver
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