Michael Kraus
Erie
Summary
Accomplished Order-to-Cash/Credit professional with a proven track record in Business-to-Business Credit Management adept at managing high-value AR portfolios and leading teams to success. Expert in streamlining processes and enhancing efficiencies demonstrated through significant AR delinquency reduction. Skilled with experience in multiple ERP systems including SAP, along with a strong proficiency in MS Excel, and fostering positive internal and external relationships which, together, contribute to consistently achieving and surpassing financial goals.
Overview
20
20
years of professional experience
Work History
North American Credit Manager
Crocs Inc.
05.2023 - Current
- Complete detailed financial analysis to make supported credit decisions and identify potential credit risk for both new and existing customers base
- Manage, hire, motivate, and lead team of 18 responsible for all areas within AR and credit management
- Generate AR related reporting to provide transparency of results for senior management
- Collaborate cross-functionally with sales, management, and other departments to maintain effective operations
- Develop AR reporting tools and metrics
- Calculate Bad Debt and Return Goods reserves
Order-to-Cash Manager
Spectra Logic Corporation
07.2019 - 05.2023
- Oversee day-to-day Order Management operations to ensure timely and accurate processing of orders
- Make calculated credit decisions by analyzing financial statements, reviewing business credit reports, and utilizing other industry recognized tools to minimize credit risk
- Responsible for minimizing Accounts Receivable (AR) delinquency and write-offs by actively monitoring, reporting, and working AR portfolio
- Manage and lead Credit and Collections and Order Management teams through open communication, empowerment, and by encouraging a positive working environment
- Work directly with both external customers to enhance experience with the company and internal customers supporting all departments within the organization
- Provide cashflow forecasting
- Manage revenue recognition
- Supervise customer invoicing, manual AR transactions, a daily cash application functions
- Reconcile AR General Ledger accounts
- Communicate clearly and report to Executive Management on a daily basis
Credit and Collections Manager
Spectra Logic Corporation
01.2013 - 06.2019
- Led Credit and Collections team ensuring company's AR met or exceeded set key performance/health indicators
- Managed and booked Bad Debt and Return Goods reserves
- Completed department reporting and general ledger reconciliations
- Created and documented department related processes and tools to help grow efficiencies and accuracies
- Analyzed key financial data to make credit decisions
- Fostered and grew a positive collaborative team while focusing on achieving department and companywide goals
- Worked directly with company's executive management including CFO and CEO
Credit and Collections Manager
Atlas Copco Constructions Mining Technique USA LLC
09.2006 - 01.2013
- Managed and grew Credit and Collections department to a team of 10+
- Created credit scorecards, documented Credit and Collections policies and processes, and established key performance indicators for the department
- Managed an international AR portfolio of $80+M
- Worked directly with CFO and Division President
- Grew detailed knowledge of the company's business as a whole participating in internal audits and companywide projects
- Used business-to-business credit tools including UCC lien filings and letter of credits to mitigate credit risk
- Provided financing solutions including operating and capital leases, line of credits, floorplans
- Traveled to both internal retail locations to assist with accounting/credit/sales transactions and to external reseller customers to perform credit and inventory evaluations
Small Business Banker
Wells Fargo
06.2004 - 09.2006
- Worked with customer base to identify financial obstacles and provide financial solutions
- Collected and evaluated financial data to generate credit recommendations
- Cross-sold credit cards, loans, credit lines and other financial tools
- Met with existing clients and prospects through personal calling efforts and other contacts to discuss business needs
- Processed applications for new accounts
Education
MBA - Accounting And Business Management
University of Phoenix
Westminster, CO06.2008
Bachelor of Arts - International Business And German
San Diego State University
San Diego, CA05.1998
Skills
- Manage high value, domestic and international AR portfolios
- Business-to-business credit/risk management
- Drive Order-to-Cash (O2C) process flow
- Lead and motivate teams; build relationships
- Build reporting and collection tools; streamline processes
- Project leader
- Strong understanding of Incoterms
- Understanding of Sales tax, GST, and VAT
- Minimize credit risk via use of letter of credits, Uniform Commercial Code lien filings, escrow agreements, corporate/personal guarantees, etc
- Computer skills - MS Excel, Tableau, Sharepoint, ERP systems including SAP and Infor LN
- Revenue recognition and cashflow forecasting
- Member of NACM
Timeline
North American Credit Manager
Crocs Inc.
05.2023 - Current
Order-to-Cash Manager
Spectra Logic Corporation
07.2019 - 05.2023
Credit and Collections Manager
Spectra Logic Corporation
01.2013 - 06.2019
Credit and Collections Manager
Atlas Copco Constructions Mining Technique USA LLC
09.2006 - 01.2013
Small Business Banker
Wells Fargo
06.2004 - 09.2006
MBA - Accounting And Business Management
University of Phoenix
Bachelor of Arts - International Business And German
San Diego State University
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