MICHAEL HENDRICKSON

• Developed structured systems for time management, performance tracking, and client satisfaction.
  Educated clients on complex products, facilitating informed decision-making through strategic guidance.
  Maintained professionalism during high-stress situations, delivering results under pressure.
  Initiated community involvement efforts, enhancing school engagement and team promotion.
  Achieved first-year goal of writing $1 million in premium within 10 months.
  Demonstrated leadership and communication skills as owner of independent insurance agency.
  Coached clients through challenging decisions, ensuring accountability to goals and stakeholders.
  Executed strategic planning and mentoring essential for successful baseball program.

Assisted head coach with all facets of competitive high school baseball program management.
Mentored student-athletes on skill enhancement, teamwork, and leadership principles.
Analyzed game footage and statistics to provide focused feedback for performance improvement.
Fostered a culture of sportsmanship, discipline, and responsibility on and off the field.
Collaborated with school staff and parents to ensure travel coordination and academic progress monitoring.
Engaged in fundraising activities and school events to enhance team visibility and resource availability.

• Directed $7M sales operation, serving over 2,500 households with accountability for revenue growth and service delivery.
  Managed cross-functional team of 6 staff members, enhancing performance through recruitment, training, and coaching.
  Developed scalable systems to streamline sales and service processes, improving efficiency and customer satisfaction.
  Led training initiatives to strengthen teamwork and enhance handling of high-pressure situations.
  Created structured sales methodology focused on prospecting and closing techniques, driving consistent team success.
  Championed community engagement by organizing fundraisers and donation drives in collaboration with local organizations.
  Achieved top performance awards, ranking among top 1% leading agents regionally, showcasing results-driven mindset.