MICHAEL GESSNER ELFMAN
Fort Collins
Summary
Results-driven operations professional with proven expertise in warehouse management, process optimization, and cross-functional team leadership. Demonstrated track record of delivering measurable improvements: 30% reduction in inventory loss, 25% increase in customer satisfaction, and 15% decrease in labor costs through strategic process improvements. Skilled in implementing technology-driven solutions, managing complex projects, and driving organizational efficiency. Combines strategic planning with hands-on execution to achieve sustainable operational excellence.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manuel Meter Readeer
City of Fort Collins-Utilities
04.2025 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Electric Meter Technician
SiteWise Corporation
11.2023 - 04.2025
- Installed, tested, and maintained electric meters for residential and commercial properties, ensuring accuracy and regulatory compliance
- Diagnosed and resolved technical issues with meter functionality, wiring, and electrical connectivity
- Collected and documented meter readings and performance data, maintaining detailed records for reporting purposes
- Provided customer support by explaining meter operations and delivering on-site troubleshooting assistance
- Consistently adhered to electrical safety protocols and industry regulations across all field assignments
Warehouse Project Manager
Audit Logistics
01.2020 - 11.2023
- Improved customer satisfaction scores by 25% through effective team management, proactive issue resolution, and consistent achievement of performance targets
- Reduced inventory errors by 20% by implementing comprehensive quality assurance procedures and standard operating protocols
- Decreased warehouse labor costs by 15% through optimized staff scheduling, efficient task allocation, and strategic overtime reduction
- Led implementation of new inventory tracking system, resulting in 30% reduction in stock loss and significantly improved warehouse organization
- Managed end-to-end warehouse projects that decreased order processing time by 25%, directly improving customer satisfaction and increasing profitability
- Coordinated cross-functional teams to streamline operations and enhance overall supply chain efficiency
Office Administrator
Elm Utility Services
06.2018 - 08.2020
- Achieved 100% data accuracy by developing and implementing thorough quality control processes for field technician reports
- Collaborated with Xcel Energy to streamline AOC and leak report submissions, reducing processing time by 25% while improving accuracy
- Audited and enhanced 100% of field reports, ensuring data integrity and optimizing workflows for improved decision-making
- Implemented new filing system that reduced document retrieval time by 50% and increased overall office efficiency
- Negotiated vendor contracts and established inventory tracking system, reducing office supply costs by 30%
- Managed administrative operations, correspondence, and documentation with meticulous attention to detail
Assistant Manager
Quarters Bar and Arcade
10.2015 - 02.2018
- Managed all business operations in the absence of owners and general manager, maintaining operational continuity and achieving 100% success rate in performance metrics
- Supervised team of 10 employees, providing coaching and performance management to consistently exceed sales goals by 25%
- Oversaw opening and closing procedures, cash handling, inventory management, and customer service operations
- Ensured compliance with health, safety, and licensing regulations while maintaining high standards for customer experience
Education
Bachelor of Science - Business Management
University of Colorado Denver
Denver, CO12.2025
Associate of Applied Science - Business Management
Arapahoe Community College
High School Diploma -
Silver Creek High School
01.2005
Skills
- Warehouse Operations
- Project Management
- Process Improvement
- Quality Assurance
- Inventory Control
- Supply Chain Management
- Team Leadership
- ERP Systems
- Salesforce
- Microsoft Office Suite
- Inventory Management Systems
- POS Systems
- Data Analysis
- Project Management Software
- Staff Training & Development
- Budget Management
- Vendor Relations
- Customer Relationship Management
- Performance Optimization
- Compliance & Safety Management
Certification
Non-CDL Class C Driver's License
Core Competencies
Warehouse Operations, Project Management, Process Improvement, Quality Assurance, Inventory Control, Supply Chain Management, Team Leadership, ERP Systems, Salesforce, Microsoft Office Suite (Excel, Word, PowerPoint, Outlook), Inventory Management Systems, POS Systems, Data Analysis, Project Management Software, Staff Training & Development, Budget Management, Vendor Relations, Customer Relationship Management, Performance Optimization, Compliance & Safety Management
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Work-life balanceCompany CultureFlexible work hoursHealthcare benefitsWork from home option4-day work weekPaid sick leaveWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Manuel Meter Readeer
City of Fort Collins-Utilities
04.2025 - Current
Electric Meter Technician
SiteWise Corporation
11.2023 - 04.2025
Warehouse Project Manager
Audit Logistics
01.2020 - 11.2023
Office Administrator
Elm Utility Services
06.2018 - 08.2020
Assistant Manager
Quarters Bar and Arcade
10.2015 - 02.2018
Associate of Applied Science - Business Management
Arapahoe Community College
High School Diploma -
Silver Creek High School
Bachelor of Science - Business Management
University of Colorado Denver