Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Timeline
Generic

Michael Cruz

Silverthorne

Summary

Experienced in outdoor activities such as snowboarding and hiking, with a strong commitment to an active lifestyle. Proven ability to embrace challenges and explore new adventures. Passionate about inspiring others to engage in outdoor pursuits and fostering a connection with nature. Adaptable and eager to learn new skills in various environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Dispatcher

Western Distributing Company
Dillon
02.2025 - 12.2025
  • Coordinated daily schedules for drivers and delivery routes.
  • Monitored vehicle locations using GPS tracking systems.
  • Managed communication between drivers and warehouse staff.
  • Collaborated with dispatch team to optimize workflow efficiency.
  • Resolved customer inquiries regarding delivery schedules and status.
  • Updated records of driver locations, delays, and cancellations.

Front Desk Agent

Breckenridge Grand Vacations
Breckenridge
04.2020 - 12.2024
  • Managed check-ins and check-outs efficiently to ensure smooth guest experiences.
  • Coordinated room assignments and maintained accurate reservation records daily.
  • Communicated effectively with housekeeping to ensure room readiness for arrivals.
  • Provided information about local attractions and services to enhance guest stays.
  • Answered phones, responded to inquiries, and took messages.
  • Provided excellent customer service while upholding company policies.

Education

High School Diploma -

Summit High School
Frisco,CO
05-2023

Skills

  • Attention to detail
  • Problem solving
  • Team collaboration
  • Workflow efficiency
  • Time management
  • Adaptability
  • Customer service
  • Emergency protocols
  • Schedule management
  • Stress tolerance
  • Customer relations

Accomplishments

  • Smile awards (BGV)
  • Employee of the month (BGV)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Certification

  • CPR certified

Timeline

Dispatcher

Western Distributing Company
02.2025 - 12.2025

Front Desk Agent

Breckenridge Grand Vacations
04.2020 - 12.2024

High School Diploma -

Summit High School

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Michael Cruz