Michael Brown
Arvada,CO
Summary
Dynamic retail professional with a proven track record at King Soopers, excelling in customer service and team collaboration. Recognized for enhancing sales through creative merchandising and maintaining high standards of product quality. Adept at problem-solving and fostering positive relationships, with strong organizational skills and a commitment to continuous improvement.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Retail Sales Support
Seattle Fish Co
09.2021 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Seafood Manager
King Soopers
03.2019 - 09.2021
- Wrapped, weighed, labeled and priced cuts of seafood.
- Prepared and placed seafood cuts and products in display counter to appeal to customers.
- Created clean and inviting appearance for fresh seafood cases to encourage sales.
- Provided detailed information to customers about available seafood products and self-service items.
- Managed daily work schedules for seafood staff.
- Trained team members on proper ways to cut variety of fish to eliminate waste from incorrect cutting.
- Conducted regular quality control checks for optimal freshness and compliance with food safety regulations.
- Developed creative merchandising displays for improved product visibility and sales growth.
- Established performance benchmarks for staff accountability, resulting in improved productivity levels across the department.
- Maintained a clean, organized, and safe work environment in accordance with company standards.
- Streamlined inventory management for increased efficiency and reduced waste.
- Collaborated with suppliers to ensure consistent delivery of fresh, sustainably-sourced seafood.
- Enhanced customer satisfaction by providing high-quality seafood products and exceptional service.
- Utilized data-driven analysis to inform decision-making processes related to product assortment, pricing, and promotional strategies.
- Implemented effective staff training programs, resulting in knowledgeable and efficient team members.
- Optimized department layout for easier navigation and enhanced shopping experience.
- Coordinated with other departments to optimize cross-merchandising opportunities for increased revenue generation.
Assistant Deli Manager
King Soopers
06.2012 - 03.2019
- Trained new team members in proper food handling techniques, equipment usage, and company policies.
- Provided excellent customer service by addressing inquiries promptly and professionally while maintaining a helpful demeanor.
- Enhanced customer satisfaction by providing exceptional service and product knowledge.
- Increased sales through effective merchandising and attractive product displays.
- Maintained a clean and safe work environment, adhering to food safety guidelines and procedures.
- Established a positive atmosphere within the department by promoting open communication channels among team members at all times.
- Prepared and placed meat cuts and products in display counter to catch shopper's eye and boost sales.
- Ensured accurate record-keeping of daily temperature logs as well as maintenance activities performed on deli equipment.
- Operated slicer and price computing scale to accurately slice, weigh and label meat products.
- Controlled freshness of products by rotating and removing out of code merchandise.
- Served as an integral part of the management team, actively participating in weekly meetings to discuss operational updates, challenges, or achievements.
- Attended to customers by taking orders, resolving complaints and issues and operating cash register to take payments.
- Assisted store management in meeting or exceeding established sales goals, contributing to the overall success of the business.
- Streamlined deli operations by implementing efficient inventory management processes.
- Coordinated special events such as holiday promotions or cooking demonstrations to increase foot traffic in the deli department.
- Collaborated with store management to develop promotional strategies, boosting deli revenue.
- Demonstrated adaptability by adjusting menus and offerings based on seasonal availability or customer preferences.
Civil Engineering Intern
City of Lakewood
06.2011 - 08.2012
- Assisted with construction site inspections to ensure projects were executed according to design specifications and applicable codes.
- Supported successful project completion by performing quality control checks on engineering calculations and design drawings.
- Enhanced project efficiency by assisting in the preparation and review of civil engineering designs, plans, and specifications.
- Accompanied senior technical staff for on-site inspections during construction, learning how to communicate design requirements with contractors and equipment suppliers.
- Promoted safety standards compliance by assisting in the development of construction safety plans and hazard assessments.
- Assisted project engineers with grading and roadway design, stormwater management system design and erosion and sediment control design.
- Reviewed contractor submittals for adherence to technical specifications on construction projects.
- Visited project sites during construction to monitor progress and consult with contractors and on-site engineers.
- Interacted with state and local agencies concerning compliance with codes and regulations.
Education
No Degree - General Studies
McCook Community College
1205E 3rd St, McCook, Ne 6900101-2012
GED -
Ralston Valley High School
13355 W 80th Ave, Arvada, Co 8000505.2010
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
- Excellent communication
- Computer skills
- Organizational skills
- Active listening
- Problem resolution
- Verbal communication
Timeline
Retail Sales Support
Seattle Fish Co
09.2021 - Current
Seafood Manager
King Soopers
03.2019 - 09.2021
Assistant Deli Manager
King Soopers
06.2012 - 03.2019
Civil Engineering Intern
City of Lakewood
06.2011 - 08.2012
No Degree - General Studies
McCook Community College
GED -
Ralston Valley High School
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