Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Mia Roybal

Denver

Summary

Compassionate healthcare professional with a solid foundation in customer service and clinical training. Certified in phlebotomy, skilled in patient interaction and specimen handling. Seeking entry-level Veterinary Receptionist or Patient Care role to leverage communication skills and attention to detail.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Barista

STARBUCKS COFFEE COMPANY
Thornton
06.2022 - Current
  • Delivered high-quality service in fast-paced, high-volume environment, ensuring customer satisfaction.
  • Addressed customer concerns professionally and empathetically, enhancing overall experience.
  • Maintained accuracy in orders, payments, and communications.
  • Developed strong interpersonal skills through daily interactions with diverse customers.
  • Worked with team members to maintain cleanliness and improve operational efficiency.

Education

Bachelor of Science - Biochemistry

Metropolitan State University of Denver
Denver, CO
04-2026

Skills

  • Customer service
  • Team collaboration
  • Maintaining patient comfort during procedures
  • Phlebotomy (venipuncture & capillary collection)
  • Vital signs
  • Patient identification & specimen labeling
  • Basic medical terminology
  • Infection control protocols
  • Laboratory techniques
  • Data analysis
  • Research methodology
  • Scientific writing

Certification

  • Certified Phlebotomy Technician, Phlebotomy Training Specialists (2025 - present)

Timeline

Barista

STARBUCKS COFFEE COMPANY
06.2022 - Current

Bachelor of Science - Biochemistry

Metropolitan State University of Denver
Mia Roybal