I'm a highly responsible and competent individual who focuses on punctuality, empathy and providing a service of the most remarkable quality to employers and customers.
I possess several years of experience in the field of customer service, I can speak fluently both english and spanish and I always put that little bit of extra effort into improving and becoming more proficient in what I do.
Rapport building
Problem-solving
Active listening
Product knowledge
Adaptability and flexibility
Call management
Time management
Data entry
Problem resolution
Team collaboration