Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Merhawi Berhane

Denver

Summary

Dynamic and reliable professional with a proven track record in customer service and safe food handling at Fit Foods. Adept at maintaining high standards of cleanliness and organization while fostering team collaboration. Recognized for exceptional attention to detail and enhancing customer satisfaction through personalized service.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Food Preparation Worker

Fit Foods
02.2025 - Current
  • Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
  • Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
  • Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
  • Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.

Uber Driver

Uber
01.2021 - Current
  • Responded to passenger concerns and complaints politely and professionally.
  • Developed strong communication skills while interacting with diverse groups of riders daily.
  • Followed company guidelines and policies when interacting with passengers.
  • Assisted passengers with loading and unloading luggage for enhanced customer care.
  • Built and maintained positive relationships with passengers by providing friendly and professional service.
  • Increased repeat business through exceptional customer service, resulting in numerous positive reviews on the rideshare platform.
  • 4.98 star rating with over 2,375 rides and 3,504 total trips.

Amazon Delivery Driver

Amazon
03.2023 - 12.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Automobile Detailer

Tephseal
06.2022 - 01.2023
  • Promoted a healthy workplace culture by actively participating in ongoing professional development opportunities related to auto detailing best practices and emerging trends.
  • Contributed to business growth through strategic upselling of additional services based on individual client needs and preferences.
  • Increased repeat business through exceptional attention to detail and personalized service for each client''s vehicle.
  • Delivered high-quality results under tight deadlines, prioritizing tasks appropriately to meet customer expectations within specified timeframes.

Retail Sales Associate

JD Sports
01.2022 - 07.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.

Education

Cosmetology

Max International / Cosmetology School
Aurora, CO
09-2023

Business

Overland High School
Aurora, CO
06-2021

Skills

  • Customer service
  • Safe food handling
  • Equipment sanitation
  • Team collaboration

Certification

Colorado Cosmetology License

Languages

Arabic
Elementary

Timeline

Food Preparation Worker

Fit Foods
02.2025 - Current

Amazon Delivery Driver

Amazon
03.2023 - 12.2023

Automobile Detailer

Tephseal
06.2022 - 01.2023

Retail Sales Associate

JD Sports
01.2022 - 07.2022

Uber Driver

Uber
01.2021 - Current

Cosmetology

Max International / Cosmetology School

Business

Overland High School

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Merhawi Berhane