Mina Manzanares-Tafoya
Colorado Springs
Summary
Detail oriented operations and permitting professional with eight years of customer facing experience and a strong background in construction coordination, plan processing, and project management. Known for being dependable, organized, and calm under pressure, with a proven ability to manage complex workflows while providing clear, supportive service to customers, contractors, and internal teams. Brings a collaborative mindset, strong communication skills, and a hands on approach to problem solving. Motivated by continuous improvement and meaningful work, and seeking a role that values accuracy, teamwork, and community impact.
Overview
8
8
years of professional experience
Work History
Permitting and Operations Manager
Footprint Decks & Design
01.2023 - Current
- Manage permitting operations and construction plan submissions for residential projects, ensuring compliance with local building codes and jurisdictional requirements
- Review plan sets for completeness and accuracy prior to submission; coordinate revisions with designers, engineers, and contractors
- Serve as primary liaison between customers, municipalities, inspectors, and internal teams regarding permit status, documentation, and next steps
- Enter and maintain technical project data within company systems and QuickBooks
- Identify deficiencies in submittals and communicate corrections clearly to resolve delays
- Streamline internal processes to improve turnaround times and workflow efficiency
- Oversee scheduling coordination between approved permits, materials, and construction teams
Project Coordinator/ Business (Office) Manager
Sunset Buildings
07.2019 - 10.2022
- Schedule and order special material upon receiving paper work from sales team
- Submit project drafts to state engineers, vendors, contractors in compliance with state regulations for permits
- Coordinate blueprint design and delivery to contractors upon permit approval
- Confirm scheduled builds in coordination with delivery of materials and relay communication with GM and subcontractors in a timely manor
- Ensure each project meets required code
- Assist in training new sales team members
- Maintain company product brochure, website, and quickbooks system with any changes in product detail or price point
- Sales Associate (June 2020-December 2021)
- Retain product knowledge based on constant changing building material
- Maintain cleanliness of offices and show grounds
- Actively listen to customers and have the ability visualize concepts through dialogue
- Prepare and finish contracts with customers in a timely manner to retain interest in sale
- Check email daily and ensure all website requests for estimates are complete
Merchandise and Inventory
Nordstrom
11.2019 - 02.2020
- Support inventory intake team process incoming trucks
- Remerchandise and reset floor prior to store opening
- Perform twice yearly inventory count (Accurately) using provided software and Scanners
- Merchandise and Inventory , (Oct 2019 – Jan 2020)
Sales associate
Nordstrom
08.2017 - 04.2018
- Establish rapport with customer as early as possible in order to ensure business relationship has potential for future sales.
- Guide customer with superb product knowledge through Well maintained, organized, and stocked Sales floor.
- Keep track of and exceed personal daily, weekly and monthly SPH to aid in maintaining department and stores yearly sales quota
- Stay up-to-date with every changing fashion trend for all ages and diverse style groups. Learn and maintain knowledge on product outside of department in order to personalize, design, and up-sell client fitting room and wardrobe.
- Make follow up calls monthly, quarterly, and yearly to maintain customer retention.
Education
Cosmetology
Paul Mitchell the School
Colorado Springs, CO10.2013
High School Diploma - undefined
Pikes Peak Academy
Colorado Springs, CO07.2011
Skills
- Communication skills
- Time management
- Leadership
- Negotiation
- Problem Resolution
- QuickBooks
- Blueprint Reading
- Self management
- Computer literacy
- Project Management
- , Creative Direction
- Conflict Resolution
- Adaptability
- Customer service
- Microsoft Office
- Employee relations and conflict resolution
- Planning and implementation
- Project management
Timeline
Permitting and Operations Manager
Footprint Decks & Design
01.2023 - Current
Merchandise and Inventory
Nordstrom
11.2019 - 02.2020
Project Coordinator/ Business (Office) Manager
Sunset Buildings
07.2019 - 10.2022
Sales associate
Nordstrom
08.2017 - 04.2018
High School Diploma - undefined
Pikes Peak Academy
Cosmetology
Paul Mitchell the School