Summary
Overview
Work History
Skills
Timeline
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Melnia Bender

Denver,CO

Summary

Dynamic professional with a proven track record at every employer, excelling in time management and customer service. Recognized for enhancing team performance and fostering strong relationships, driving engagement and satisfaction in fast-paced environments.

Overview

27
27
years of professional experience

Work History

Driver/Customer Service Representative

303 Party Bus, LLC
Denver, Colorado
04.2021 - Current
  • Follow all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Driving customers to various locations and events safely.

News Reporter

IHeart Media
03.2014 - Current
  • Uploaded breaking news and updates to organization's social media and website accounts.
  • Enhanced live news coverage by providing real-time updates and analysis during significant events.
  • Presented news by researching, developing and covering field news events.
  • Collected data from various sources to determine facts and opinions and fashioned into cohesive story for radio broadcast.

News/Traffic Director

Audacy Communications
01.2013 - 04.2025

Responsible for news, traffic and community issues on all five stations.

News Anchor/Senior Reporter

Cumulus Media Inc
04.2015 - 09.2021
  • Deployed to news events locales to provide on-the-ground broadcast solutions and news coverage.
  • Collected data from various sources to determine facts and opinions and fashioned into cohesive story for television or radio broadcast.
  • Fact-checked breaking news headlines by performing background research.
  • Planned and conducted research and pitched long-form stories to promote investigative news topics.

Assignment Editor

KOAA CHANNEL 5 TV
07.2016 - 12.2020
  • Promoted teamwork through effective collaboration between editors, reporters, photographers, and producers leading to better overall news packages.
  • Trained new Assignment Editors on company policies and procedures to ensure consistency across the department.
  • Updated senior management regularly on potential breaking stories or issues affecting content delivery schedules.
  • Reviewed incoming press releases for newsworthiness while keeping editorial vision in mind.

Operations Manager

Total Traffic and Weather Networks (TTWN)
09.2011 - 04.2014
  • Supervised operations staff for Colorado and Utah.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed budgets for both multi-million dollar operations.

News Director

Salem Media
02.2000 - 03.2011
  • Boosted social media presence by focusing on shareable content and interactive features that drove viewer engagement.
  • Streamlined news production processes, resulting in faster turnaround times and more efficient workflows.
  • Implemented comprehensive analytics tracking systems to monitor audience preferences and inform editorial decisions.
  • Oversaw the recruitment and training of new talent, ensuring a strong team of skilled journalists and producers.

Business Development Manager

Cheyenne Fencing Society
01.2008 - 02.2010
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decisionmakers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with marketing initiatives and strategic plans.

General Sales Manager

Royal Crest Dairy Inc.
07.1998 - 01.2008
  • Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Handled customer relations issues, enabling quick resolution, and client satisfaction.
  • Responsible for sales staff throughout the Metro Denver area, including payroll, HR and safety.

Skills

  • Management statewide operations
  • Communications and Media
  • Public relations
  • Customer service

Timeline

Driver/Customer Service Representative

303 Party Bus, LLC
04.2021 - Current

Assignment Editor

KOAA CHANNEL 5 TV
07.2016 - 12.2020

News Anchor/Senior Reporter

Cumulus Media Inc
04.2015 - 09.2021

News Reporter

IHeart Media
03.2014 - Current

News/Traffic Director

Audacy Communications
01.2013 - 04.2025

Operations Manager

Total Traffic and Weather Networks (TTWN)
09.2011 - 04.2014

Business Development Manager

Cheyenne Fencing Society
01.2008 - 02.2010

News Director

Salem Media
02.2000 - 03.2011

General Sales Manager

Royal Crest Dairy Inc.
07.1998 - 01.2008
Melnia Bender