Melissa Souleng
Aurora
Summary
Dynamic Cook Shift Leader at Sore fyre with expertise in inventory management and staff training. Successfully enhanced kitchen efficiency through effective scheduling and proactive communication. Passionate about maintaining high standards of food safety and quality, ensuring a memorable dining experience for guests. Committed to fostering a collaborative team environment.
Highly organized Housekeeper with experience in maintaining cleanliness, sanitation and orderliness of hotel rooms and common areas. Possess skills in time management, multitasking, and high-quality customer service. Previous roles involved deep-cleaning tasks, inventory management, and collaboration with cross-functional teams to ensure guest satisfaction. Demonstrated success in contributing to positive guest experiences through proactive communication and problem-solving abilities.
Overview
18
18
years of professional experience
Work History
Cook Shift Leader
Sore fyre
Honolulu
02.2021 - 02.2022
- Performed regular inventory checks to ensure adequate stock levels were maintained.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Scheduled kitchen staff shifts and managed workload distribution.
- Trained new kitchen staff on cooking techniques and kitchen procedures.
- Maintained accurate records of food costs, consumption, and wastage.
- Conducted daily meetings with kitchen staff to review specials and daily menus.
- Requested supplies and equipment orders, explaining needs to managers.
- Participated in periodic performance reviews for all members of the kitchen team.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Organized the work area for efficient functioning during shifts.
- Communicated with kitchen employees, answered questions and offered insight into food preparations.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Checked completed orders for correct quantity and quality.
Housekeeper
ITC Hotel
Tamuning
08.2004 - 03.2017
- Inspected guest rooms after cleaning to ensure they were presentable.
- Scrubbed kitchen appliances, countertops and fixtures.
- Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
Education
High School Diploma -
Chuuk High
Micronesia05-1998
Skills
- Inventory management
- Kitchen equipment operation
- Staff scheduling
- Employee training
Timeline
Cook Shift Leader
Sore fyre
02.2021 - 02.2022
Housekeeper
ITC Hotel
08.2004 - 03.2017
High School Diploma -
Chuuk High