Melissa Restrepo Espinosa

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.
• Sorted and organized files, spreadsheets, and reports.

.

• Presenting products or services to potential clients in their language, ensuring that all features and benefits are clearly communicated.
• Reaching out to potential clients or customers in their preferred language
• Improved first-call resolution rates through effective problem-solving skills and comprehensive knowledge of company offerings.