Melissa P. Kobs

• Market 389, Southern Colorado
• Led vision, pharmacy, and OTC operations across 12 stores in Southern Colorado, drove performance through change leadership, talent development, and cross-functional partnership. Selected for Field Leadership Advisory Group and BU DNA Development Program; led Regional DNA Development Program to strengthen leadership pipeline and operational excellence.

Partnered cross-functionally across various teams including strategy, implementation, compliance, and product to successfully launch and scale the LillyDirect program with over 90,000 prescriptions in the first 10 weeks of the program. Drove measurable adoption and operational readiness by proactively identifying communication and training gaps, mitigating risk, and assessing post-launch performance. Delivered data-driven insights and executive reporting to senior leadership, enabling informed decision-making and sustained program growth.

• Market 379 Lafayette, CO
• Increased adherence and immunization rates by driving team engagement and patient-centered care. Expanded community presence through off-site immunization and outreach events. Served as interim Market Health & Wellness Director (4 months), leading market operations, hiring key leadership, and implementing new opioid policies.

• Store 1231 Thornton, CO
• Built a high-performing pharmacy team and patient-centered culture, leading the market in immunizations and medication therapy management. Partnered cross-functionally with Division 1 to achieve OTC sales growth.

• Store 1231 Thornton, CO
• Delivered high-quality, patient-centered care while serving as a trusted healthcare resource. Influenced team performance through servant leadership to advance company initiatives and market leadership.

• Store 1855 Eden Prairie, MN
• Quickly built strong working relationships across multiple Walmart pharmacy teams throughout Minnesota while delivering high-quality patient care.

• Gained experience in medication therapy management in an outpatient clinic setting. Collaborated with pharmacists, nurses, and physicians to ensure positive patient outcomes.