Travis Dunlap
Aurora
Summary
Detail-oriented and results-driven professional with 17+ years of experience in customer service, sales, and technical support. Strong background in account management, vendor relations, and mechanical systems, with expertise in generator maintenance and repair. Proven ability to coordinate complex projects, manage contracts, and optimize operational efficiency. Adept at collaborating with cross-functional teams and delivering exceptional service in high-demand environments.
Overview
25
25
years of professional experience
Work History
CSA Coordinator
Wagner Equipment
08.2008 - Current
- 17 years of experience with National Accounts
- Worked on all accounts (AT&T, Lumen, Verizon, ViaSat, USPS, Cricket, Cirion, Quest)
- Responsible for calendar management, requiring interaction with external executive levels
- Hands on training with Engine, generator, fuel tanks and ATS
- Field experience
- Clear understanding of putting together quotes and RFP
- Collaborates with external and internal vendors to get services completed
- Locates and identifies vendors
- Sets up business accounts and maintains status with vendors
- Participates in on-call emergency response duty
- Advances and preserves vendor and customer relationships
- Responsible for additional sales in repair work and adding additional units to the contract
- Understands and carries out contract obligations with primary customers
- Provides scheduling of maintenance, quoting, and scheduling of corrective repairs of generator, engine systems, and transfer switches
Mechanic
Vickery Motorsports
01.2000 - 01.2008
- Certified Sports Engine & Vehicle Mechanic
- Certified in Yamaha, Kawasaki, Polaris, Honda, Ski Doo
- Forklift Certified
- Worked on Snowmobiles, Boats, Dirt Bikes, Street bikes, Jet Skis
- Service Writer and Service Manager Training
Education
High School -
Smoky Hill High School
Degree -
Pickens Technical College
Associate Degree - Applied Technology
Arapahoe and Aurora Community College
Metropolitan State University of Denver
Wagner WTI Training
Sandler Sales Training
Skills
- MS Office
- Event/meeting planning
- Invoicing and general bookkeeping
- Strong organizational skills
- Travel arrangements
- Team-player
- Team-leader
- Detail oriented
- Deadline oriented
- Mechanical & Technical Background
- Ariba
- Customer service
- Sales
- Vocational training
- Technician experience
- Supervisory experience
- Management experience
Hobbies and Interests
- Camping
- Working out
- Snowboarding
- Dirt Biking
- Family Time
- Dining out
Timeline
CSA Coordinator
Wagner Equipment
08.2008 - Current
Mechanic
Vickery Motorsports
01.2000 - 01.2008
High School -
Smoky Hill High School
Degree -
Pickens Technical College
Associate Degree - Applied Technology
Arapahoe and Aurora Community College
Metropolitan State University of Denver
Wagner WTI Training
Sandler Sales Training