Melissa Michelle Lora
Denver,CO
Summary
Accomplished wellness and spa professional with over 10 years of experience, excelling in managerial roles that focus on team development, operational efficiency, and revenue growth. Adept at building strong client relationships and fostering a collaborative work environment, Committed to enhancing service standards and driving business success.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Full Time Massage Therapist
Oxford Hotel and Spa
10.2022 - Current
- Assisted clients in understanding benefits of massage therapy to provide education on self-care techniques
- Promote enhancements and wellness to clients and members
- Provide a variety of massage therapy treatments
Part Time Massage Therapist
Lifetime Athletic Club
10.2022 - 03.2023
- Provide a variety of massage treatments including 50, 80 and 110 minute services
- Promote enhancements and wellness to clients
Full Time Massage Therapist
Spa Evangeline - WTS International
02.2022 - 10.2022
- Provide a variety of body and massage treatments including 50, 80 and 110 minute services
- Promote enhancements and wellness to clients
Sales Representative & Lead Massage Therapist
Harbour Island Athletic Club and Spa - Wellbridge
05.2021 - 09.2022
- Responsible for meeting monthly goals as a membership advisor
- Offer massage therapy services with upgrades to meet members needs; promote health and wellness
- Coached and scheduled spa team; inventory check
- Performed 50 or 80 minute services per day
Events Spa Coordinator + LMT Tier 3
Equinox
01.2017 - 01.2021
- Assisted guests in choosing appropriate treatment for their needs
- Provided massage therapy to members and guests
- Built a professional network by attending events with spa team
- Managed and trained spa team
Education
LMT -
Educating Hands School For Massage
01.2015
Associates Degree -
Miami Dade College
06.2012
Skills
- Staff training and development
- Spa Operations Management
- Budgeting and Financial Oversight
- SPA Biz/ Salon Biz
- Customer Service Excellence
- Problem Solving
- Marketing and Promotion
- Inventory control
- Sales and Upselling Techniques
Certification
- Certified Personal Trainer
- Deep Tissue
- Swedish
- Cupping
- Hydrotherapy
- Chair Massage
- Sports Massage
- Craniosacral Therapy
- Hawaiian (Lomi Lomi)
- Hot Stones
- Neuromuscular Therapy
- Stretching
- Trager
- Thai
- Shiatsu
- Reflexology
Timeline
Full Time Massage Therapist
Oxford Hotel and Spa
10.2022 - Current
Part Time Massage Therapist
Lifetime Athletic Club
10.2022 - 03.2023
Full Time Massage Therapist
Spa Evangeline - WTS International
02.2022 - 10.2022
Sales Representative & Lead Massage Therapist
Harbour Island Athletic Club and Spa - Wellbridge
05.2021 - 09.2022
Events Spa Coordinator + LMT Tier 3
Equinox
01.2017 - 01.2021
Associates Degree -
Miami Dade College
- Certified Personal Trainer
- Deep Tissue
- Swedish
- Cupping
- Hydrotherapy
- Chair Massage
- Sports Massage
- Craniosacral Therapy
- Hawaiian (Lomi Lomi)
- Hot Stones
- Neuromuscular Therapy
- Stretching
- Trager
- Thai
- Shiatsu
- Reflexology
LMT -
Educating Hands School For Massage
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