Melissa Escobar Peralta
Chiquinquira,Departamento de Boyaca
Summary
Psychology graduate with two years of experience in the social sector, combined with a background in client support and international experience as a live-in au pair in the United States. Skilled in communication, problem-solving, and cultural adaptability, with proven ability to manage responsibilities independently and deliver support with professionalism. Well-prepared to contribute effectively in dynamic, people-oriented roles across various professional settings.
Overview
5
5
years of professional experience
6
6
years of post-secondary education
Work history
Au pair / Childcare Assistant
Au Pair Inc
Colts Neck, New Jersey
08.2023 - 04.2025
- Fostered a safe and stimulating environment by observing children's behaviour and organising age-appropriate activities.
- Facilitated learning through play, promoting cognitive development in young learners.
- Managed children's daily routines to establish structure.
HR assistant
Llano Grande Mine
Bogotá, Bogota D.C.
07.2022 - 08.2023
- Coordinated recruitment processes to attract high-quality candidates.
- Participated in disciplinary procedures to maintain a respectful workplace culture.
- Compiled data for detailed personnel records, ensuring legal compliance.
Customer service representative
Foundever
Bogotá, Bogota D.C.
02.2022 - 06.2022
- Offered technical support, leading to enhanced user experience.
- Resolved customer issues effectively, using strong interpersonal skills and conflict resolution techniques.
- Listened actively to offer accurate information and best solution to their needs.
Geropsychologist
Fundacion Colombia Emprende
Saboya, Departamento de Boyaca
10.2020 - 12.2021
- Delivered empathetic support to up to 300 clients by conducting individual and group therapy sessions.
- Collaborated with multidisciplinary teams to ensure comprehensive care for patients.
- Developed psychoeducational programs to promote mental health awareness.
Education
Graduate Degree - Forensic Psychology
Catholic University of Colombia
Bogotá, Bogota D.C. 01.2019 - 04.2020
Bachelor's Degree - Psychology
Catholic University of Colombia
Bogotá, Bogota D.C. 01.2014 - 01.2019
Skills
- Effective interpersonal communication skills
- Problem-solving
- Empathetic
- Active listening
- Attention to detail
- Adaptability
Timeline
Au pair / Childcare Assistant
Au Pair Inc
08.2023 - 04.2025
HR assistant
Llano Grande Mine
07.2022 - 08.2023
Customer service representative
Foundever
02.2022 - 06.2022
Geropsychologist
Fundacion Colombia Emprende
10.2020 - 12.2021
Graduate Degree - Forensic Psychology
Catholic University of Colombia
01.2019 - 04.2020
Bachelor's Degree - Psychology
Catholic University of Colombia
01.2014 - 01.2019
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