Melia Bennett
Colorado Springs
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Home Manager
Bennett Home
01.2017 - Current
- Managed multiple schedules for a household of two adults and two children.
- Established budgets for utilities, food and other necessities as well as oversaw home inventory of supplies and groceries by tracking use and placing new orders.
- Coordinated medical appointments for all family members and follow up with health care providers.
- Kept accounts, files, and regulatory paperwork current and accurate with diligent attention to administrative requirements.
- Helped child with moderate to severe developmental disabilities carry out daily living tasks by coordinating expert support in and out of the home.
Center Operations Specialist
United Services Organization
07.2016 - 12.2016
- Greeted guests at front desk, answered their questions, and directed them to the resources available on the Stuttgart military base.
- Helped customers book travel excursions, both internationally and domestically.
- Supervised payments via credit and debit cards and handled sensitive information with professionalism and discreteness.
- Completed data entry and filing to keep records updated for easy retrieval.
- Organized, maintained and updated information in computer databases.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Helped to organize free family events for the military community in Stuttgart.
Volunteer
United Services Organization
01.2016 - 07.2016
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Represented organization positively and professionally while providing community with much-needed services.
Guest Services Associate
Glen Eyrie
01.2013 - 03.2014
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Booked reservations, accepted payments and answered guest questions.
- Engaged guests entering facility and offered to assistance with wayfinding.
- Resolved guest issues with rooms or reservations with knowledgeable and friendly service.
- Assisted customers with locating books and other materials in store.
- Processed payments and returns on company POS system using proper cash-handling procedures.
Education
High School Diploma -
Hanalani Schools
Mililani, HI05.2010
Skills
- Administrative Duties
- Attention to Detail
- Personal Care Assistance
- Communication
- Typing
- Understanding Developmental Disabilities Terminology
Timeline
Home Manager
Bennett Home
01.2017 - Current
Center Operations Specialist
United Services Organization
07.2016 - 12.2016
Volunteer
United Services Organization
01.2016 - 07.2016
Guest Services Associate
Glen Eyrie
01.2013 - 03.2014
High School Diploma -
Hanalani Schools
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