Melanny Charlene Castilla Ortega
Barranquilla
Summary
Dynamic Chemical Engineering student with a technical degree in Import and Export Processes, proficient in Python, MATLAB, DWSIM, and Excel. Possesses a solid foundation in account management and customer service, complemented by strong teamwork, leadership, and public speaking skills. Recognized for adaptability to diverse professional environments and a commitment to delivering results. Eager to leverage technical expertise and interpersonal abilities to contribute effectively in challenging industry roles.
Overview
1
1
Certification
Work History
Account Manager
Telefonetica Inc
- Contacted automotive dealerships to provide GPS tracking systems for vehicles and managed client relationships across various accounts.
Customer Service Representative
Quantica Communications
- Provided customer support for an American telecommunications company, ensuring customer satisfaction and effective communication.
Education
Bachelor's Degree - Chemical Engineering
Universidad del Atlántico
11.2025
Technical Program - Import and Export Processes
Institución Universitaria de Barranquilla
12.2022
Skills
- Python
- MATLAB
- DWSIM
- Microsoft Excel
- Teamwork
- Leadership
Affiliations
Member of the American Institute of Chemical Engineers AIChE since 2025
Certification
- Diploma in Land Use and Water-Oriented Territorial Planning (POT) | Universidad Reformada, 2024
- Python Certification | Universidad de los Andes / Stanford University (Ongoing)
- Training in Variable Refrigerant Flow (VRF) and Refrigeration Systems Installation, 2025
- English Language Certification, 2021
Languages
Spanish | Native
English | B2
Research Experience
Determination of the Convective Heat and Mass Transfer Coefficient for a Cooling Tower with Splash-Type Packing Made of Different Materials | Ongoing Research, Using statistical software and experimental data to predict the outlet water temperature in a cooling tower, aiming to improve its design and efficiency.
Awards and Achievements
Outstanding Medal at EDESI (REDCOLSI) for research on cooling towers, recognizing excellence in applied engineering innovation., Meritorious Medal at ENISI (REDCOLSI) for the same research project, highlighting significant scientific contribution to environmental efficiency.
Timeline
Account Manager
Telefonetica Inc
Customer Service Representative
Quantica Communications
Technical Program - Import and Export Processes
Institución Universitaria de Barranquilla
Bachelor's Degree - Chemical Engineering
Universidad del Atlántico