Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Melanie Cardenas

Glenwood Springs

Summary

Im a responsible, committed and respectful person. Im a problem solving person and work under pressure its one of my best abilities, always with a positive and smiling face no matter what is happening.

Overview

6
6
years of professional experience

Work History

Housekeeping Manager

Elk Run Ranch Aspen LLC
Snowmass
09.2020 - 08.2025
  • Supervised daily cleaning operations across guest accommodations and public areas.
  • Resolved guest complaints regarding cleanliness in a professional manner.
  • Created schedules, shift reports and other business documentation to coordinate housekeeping needs.
  • Coordinated with other departments to meet guest requests promptly.
  • Developed and implemented cleaning schedules to ensure consistent service quality.
  • Trained housekeeping staff on cleaning procedures and safety protocols.
  • Managed inventory of cleaning supplies and equipment for efficient operations.
  • Inspected rooms and facilities for cleanliness and maintenance needs.
  • Ordered cleaning supplies, linens, chemicals, amenities. as needed.
  • Resolved customer complaints in a timely manner.
  • Coordinated maintenance activities with outside contractors as required.
  • Provided support during special events such as conferences or conventions when necessary.
  • Reviewed existing contracts with vendors supplying linen, uniforms, chemicals, amenities.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Polished furniture and room accessories to keep all areas bright and fresh.
  • Mixed water and detergents or acids to prepare cleaning solutions.
  • Established and enforced procedures and work standards, promoting team performance and safety.

Housekeeper

Aspen at your Service
Aspen
02.2019 - 05.2020
  • Maintained cleanliness in guest rooms and common areas daily.
  • Used cleaning chemicals following proper guidelines.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Disinfected telephones, light switches and other frequently touched objects.
  • Scrubbed kitchen appliances, countertops and fixtures.

Education

High School
Glenwood Springs, CO

Skills

  • Cleaning protocols
  • Inventory management
  • Time management
  • Attention to detail
  • Problem resolution
  • Scheduling efficiency
  • Team collaboration
  • Ordering cleaning supplies
  • Cleaning and sanitation
  • Scheduling and planning
  • Mopping and buffing floors
  • Customer relationship management
  • Sorting and washing laundry
  • Supervisory skills
  • Cleaning bathrooms
  • Team building

Languages

English
Professional
Spanish
Professional

References

  • Elk Run Ranch

Abygale Bedow - 970 - 712 - 0502

Timeline

Housekeeping Manager

Elk Run Ranch Aspen LLC
09.2020 - 08.2025

Housekeeper

Aspen at your Service
02.2019 - 05.2020

High School

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Melanie Cardenas