Meghan Schuetz
Steamboat Springs
Summary
Operations-focused professional with 10+ years of experience in aviation and high-volume hospitality environments. Known for maintaining performance in complex, fast-paced operations, including construction transitions and evolving infrastructure. Experienced in coordinating teams, optimizing workflow, and delivering consistent service under pressure. Brings a strong understanding of both ramp and customer-facing operations, combined with a business background in finance.
Overview
11
11
years of professional experience
Work History
Cross Utilized Agent
United Ground Express
Eagle
2019.12 - Current
- Coordinate aircraft turns, baggage handling, and passenger flow to ensure on-time compliance
- Support daily aircraft operations across ramp and customer service functions in a high performing regional airport environment
- Maintain strict adherence to FAA, TSA, and company safety standards
- Respond to irregular operations including weather delays, staffing challenges, and schedule disruptions with a calm, solution-oriented approach
- Contribute to maintaining operational flow by anticipating needs and adjusting to changing conditions in real time
- Operate within a high performing station recognized with a Silver Safety Award, reflecting strong safety and operational standards
Banquet Captain
Steamboat Ski & Resort Corporation
Steamboat Springs
2015.06 - Current
- Lead and schedule teams of up to 20 staff for high volume events, including weddings and large-scale functions
- Execute complex event operations, coordinating service flow, timing and staffing efficiency
- Acted as the main liaison among kitchen, service staff, vendors, and event leadership.
- Problem-solve in real time to ensure seamless guest experience in dynamic environments
- Known for maintaining high service standards while managing lean teams and controlling labor costs
- Recognized for operational consistency and ability to run events with minimal oversight
Cross Utilized Agent
SkyWest Airlines
Hayden(HDN) & Eagle(EGE)
2015.09 - 2019.12
- Gained foundational experience in airport operations, including ramp procedures and passenger service
- Operated in EGE during major construction phases, including temporary gate setups, maintaining efficiency despite infrastructure limitations
- Cultivated effective partnerships with colleagues in the HDN and EGE teams.
Education
Master of Science - Business - emphasis in Finance
Colorado State University - Global Campus
Bachelor of Science - Chemistry
University of Wisconsin, Milwaukee
Skills
- Airline Operations (Ramp & Customer Service)
- Safety Compliance (FAA, TSA, SOPs)
- Cross-functional Communication
- Problem Solving Under Pressure
- Proficient in Microsoft Office
- Team Leadership & Scheduling
- Operational Flow & Coordination
- Customer Experience Management
Timeline
Cross Utilized Agent
United Ground Express
2019.12 - Current
Cross Utilized Agent
SkyWest Airlines
2015.09 - 2019.12
Banquet Captain
Steamboat Ski & Resort Corporation
2015.06 - Current
Master of Science - Business - emphasis in Finance
Colorado State University - Global Campus
Bachelor of Science - Chemistry
University of Wisconsin, Milwaukee