Meghan ONeil
Loveland
Summary
Results-driven operations professional with expertise in program execution, PMO support, and end-to-end operational management. Skilled in streamlining processes, managing resources, and driving efficiency through automation and standardization. Strong background in financial tracking, SOW and contract oversight, and cross-functional coordination. Proven ability to scale programs while improving delivery speed and reducing costs.
Overview
14
14
years of professional experience
Work History
Operations Program Manager
Artech L.L.C.
07.2022 - Current
- Own full lifecycle program operations, including resource management, recruiting, onboarding, and contract/SOW oversight across multiple projects
- Lead budgeting, forecasting, and financial tracking to ensure cost-effective delivery aligned with client and business goals
- Designed and implemented standardized delivery frameworks, including tool adoption (e.g., Monday.com CRM/work tracking) and process governance across project teams
- Achieved 25% efficiency gains by automating operational tasks and streamlining core workflows, enabling faster and more scalable delivery
- Scaled program revenue 2x year-over-year while reducing total cost to the client through smarter resourcing and operational improvements
- Built repeatable support models for managed services, ensuring stability, quality, and predictability across distributed teams
- Led strategic project execution across highly visible programs, acting as the operational engine behind successful delivery and long-term client satisfaction
Quality Assurance Software Tester
Artech LLC
03.2022 - 07.2022
- Developed and executed comprehensive test plans to ensure software quality and functionality.
- Identified, documented, and tracked defects using industry-standard bug tracking tools.
- Collaborated with cross-functional teams to define testing requirements and improve product specifications.
- Led quality assurance initiatives that aligned with strategic business goals, driving improved user satisfaction and ADA compliance.
- Conducted regression testing to verify system stability after enhancements or bug fixes.
Business Development Specialist
MyVRSpot, LLC
01.2021 - 04.2021
- Analyzed market trends to identify growth opportunities and inform business development strategies.
- Facilitated client onboarding processes, ensuring seamless integration of services and customer satisfaction.
- Collaborated with cross-functional teams to design solutions tailored to client needs and industry demands.
- Managed client relationships, providing ongoing support and addressing inquiries to foster loyalty and retention.
Property Manager
Aspenleaf Apartments
03.2018 - 04.2022
- Managed property operations, ensuring compliance with regulations and enhancing tenant satisfaction.
- Oversaw tenant relations, addressing concerns promptly to foster a community-oriented environment.
- Monitored financial performance through budget management and expense tracking for sustainable operations.
- Analyzed market trends to inform strategic decisions regarding rental pricing and property enhancements.
- Streamlined operational processes, resulting in improved efficiency across maintenance and leasing functions.
Mental Health Technician
Strategic Behavioral Health
03.2017 - 03.2018
- Administered daily therapeutic interventions to support patient recovery and emotional well-being.
- Monitored patient behavior and documented observations to ensure safety and compliance with care plans.
- Conducted crisis intervention techniques to de-escalate potentially volatile situations effectively.
- Assisted in training new staff on protocols, enhancing team cohesion and operational efficiency.
FOH Bar Manager
Bar Louie
11.2015 - 06.2017
Restaurant Manager
Hot Corner Concepts Restaurants
03.2011 - 11.2015
Education
Some College, Certificates -
Front Range Community College
Fort Collins, CO05-2016
Skills
- Program Operations & PMO Leadership
- Process Improvement & Automation
- Resource Management & Onboarding
- Budgeting, Forecasting & Financial Oversight
- Contract & SOW Management
- Strategic Planning & Execution
- Work Management Tools (Mondaycom, Smartsheets, Jira, more)
- Cross-Functional Team Coordination
Tools & Technologies
- Work Management Tools: Monday.com, Smartsheets, Trello, Jira, Azure DevOps
Timeline
Operations Program Manager
Artech L.L.C.
07.2022 - Current
Quality Assurance Software Tester
Artech LLC
03.2022 - 07.2022
Business Development Specialist
MyVRSpot, LLC
01.2021 - 04.2021
Property Manager
Aspenleaf Apartments
03.2018 - 04.2022
Mental Health Technician
Strategic Behavioral Health
03.2017 - 03.2018
FOH Bar Manager
Bar Louie
11.2015 - 06.2017
Restaurant Manager
Hot Corner Concepts Restaurants
03.2011 - 11.2015
Some College, Certificates -
Front Range Community College
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