Meghan Klunk
Lafayette
Summary
Dedicated customer service professional with 20 years of experience delivering exceptional customer support, resolving complex issues, and building lasting customer relationships. Recognized for strong communication, problem-solving, and conflict resolution skills, with a proven ability to exceed performance goals while maintaining a positive customer experience. Experienced in fast-paced environments, team collaboration, and adapting to evolving business needs.
Overview
7
7
years of professional experience
Work History
Admissions Representative
Escoffier
10.2025 - 06.2026
- Conducted thorough evaluations of prospective student applications to ensure alignment with program requirements.
- Delivered informative presentations on enrollment processes and educational offerings to prospective students and families.
- Assisted in managing communication channels, responding to inquiries promptly to enhance prospective student engagement.
- Collaborated with admissions team to streamline application review processes and improve overall efficiency.
Administrative Assistant
Johnson Storage & Moving
06.2024 - 09.2025
- Administrative office support, coordination of local moves, managing customer files, order entry, customer support.
Customer Service
Metal Sales
01.2024 - 05.2024
- Customer service, order entry contracted employment.
Coordinator
Exodus Moving And Storage
07.2023 - 11.2023
- Assisting customers with moves across the country, to another state or even across town. Communicating with all parties involved in moving, packing and shipping your belongings. Managing new and existing leads, scheduling surveys, building contracts, scheduling jobs, writing estimates. Ongoing communication with customers, vendors, and other company contacts.
Administrator
RC Special Events
04.2022 - 05.2023
- As an office administrator, I have experience in event rental, payroll and scheduling, recruiting, website management and building, customer service, and event consultation. My skills in managing office operations, coordinating logistics, and ensuring client satisfaction have helped me excel in managing crews and ensuring their success. I can implement effective strategies to improve operations, develop and maintain positive relationships with customers and employees alike, and provide expert advice and guidance to ensure a successful outcome. My experience and knowledge make me the ideal candidate to handle various aspects of any office or management team, from start to finish.
Compliance Agent
Constant Contact
03.2020 - 04.2022
- Coordinate the installation and service of various security systems including access control, CCTV and alarm systems for large, highly staffed worksites and major banks. Dispatch and scheduling of skilled & certified technicians for various alarm detection problem resolution and IT issues. Managing national and international contracts. Customer service over the phone, in person and via email for commercial security systems and invoicing. Management of shipping & receiving of parts for jobs throughout Arizona & Nevada. Accounting and invoicing of all hours worked, equipment purchased or rented, management of client PO’s
Service Coordinator
Convergint Technologies
05.2019 - 01.2020
- Coordinate the installation and service of various security systems including access control, CCTV and alarm systems for large, highly staffed worksites and major banks. Dispatch and scheduling of skilled & certified technicians for various alarm detection problem resolution and IT issues. Managing national and international contracts. Customer service over the phone, in person and via email for commercial security systems and invoicing. Management of shipping & receiving of parts for jobs throughout Arizona & Nevada. Accounting and invoicing of all hours worked, equipment purchased or rented, management of client PO’s
Education
Digital Photography - undefined
Glendale Community College
01.2009
Skills
- Time Management
- Quality Assurance
- Project Management
- Receptionist
- Dispatch
- Quickbooks
- Project Coordination
- Administrative Assistant
- Microsoft Suite (Outlook, Word, Excel)
- JD Power Certified in Customer Service
- Scheduling
- Accounting (Payroll, payables and billing)
- Windows
- Project coordination
- Analysis skills
- Customer service
- Project management
- Payroll
- Human resources
- Accounting
- Microsoft Excel
- Microsoft Office
- Accounts receivable
Assessments
- Scheduling — Proficient
- December 2023
- Cross-referencing agendas and itineraries to avoid scheduling conflicts
- Full results: Proficient
- Data entry: Attention to detail — Proficient
- June 2023
- Maintaining data integrity by detecting errors
- Management & leadership skills: Impact & influence — Proficient
- April 2024
- Choosing the most effective strategy to inspire and influence others to meet business objectives
- Principles of accounting — Completed
- January 2024
- Preparing financial records according to federal policies
- Full results: Completed
- Supervisory skills: Motivating & assessing employees — Proficient
- Motivating others to achieve objectives and identifying improvements or corrective actions
- Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Timeline
Admissions Representative
Escoffier
10.2025 - 06.2026
Administrative Assistant
Johnson Storage & Moving
06.2024 - 09.2025
Customer Service
Metal Sales
01.2024 - 05.2024
Coordinator
Exodus Moving And Storage
07.2023 - 11.2023
Administrator
RC Special Events
04.2022 - 05.2023
Compliance Agent
Constant Contact
03.2020 - 04.2022
Service Coordinator
Convergint Technologies
05.2019 - 01.2020
Digital Photography - undefined
Glendale Community College