Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
Work History
Moving Coordinator/Administrator
Johnson's Storage & Moving
07.2024 - 04.2025
Serve as main point of contact for customers & staff, providing friendly support for office operations and customer needs.
Coordinate local & commercial moves and scheduling, ensuring smooth transitions with clear communication and minimal disruption.
Managing post move billing based upon agreed terms. Itemizing moving charges, hourly charges, expenses, flat rate & actuals.
Verifying and quality checking estimates and contracts before entry into the system, collection of payment. Ensuring estimated time, crew and material are all available for agreed upon days and times.
Organizing and managing all documentation required for local, interstate, international & government moves.
Data Entry Lead
AppleOne Employment Services
01.2024 - 05.2024
Verified data files prior to entry to maintain high data accuracy.
Completed data entry tasks with accuracy and efficiency.
Scanned documents and saved in database to keep records of essential organizational information.
Maintained files, records, and chronologies of entry activities.
Updated and maintained customer information, documents and records.
Created spreadsheets for more efficient recordkeeping.
Kept optimal quality levels to prevent critical errors and support team performance targets.
Coordinator
Exodus Moving And Storage
07.2023 - 11.2023
Assisting customers with moves across the country, to another state or even across town.
Communicating with all parties involved in moving, packing and shipping your belongings.
Managing new and existing leads, scheduling surveys, building contracts, scheduling jobs, writing estimates.
Ongoing communication with customers, vendors, and other company contacts.
Administrator
RC Special Events
04.2022 - 05.2023
As an office administrator, I have experience in event rental, payroll and scheduling, recruiting, website management and building, customer service, and event consultation.
My skills in managing office operations, coordinating logistics, and ensuring client satisfaction have helped me excel in managing crews and ensuring their success.
I can implement effective strategies to improve operations, develop and maintain positive relationships with customers and employees alike, and provide expert advice and guidance to ensure a successful outcome.
My experience and knowledge make me the ideal candidate to handle various aspects of any office or management team, from start to finish.
Compliance Agent
Constant Contact
03.2020 - 04.2022
Deliver high-level billing support through phone, email, and case management, ensuring clear, professional communication that prioritizes customer satisfaction.
Investigate and resolve complex billing inquiries, maintaining full ownership of cases from initiation through resolution to minimize customer disruption.
Collaborate cross-functionally with Customer Success, Sales, and Product teams to address customer compliance with terms and conditions and enhance the overall customer experience.
Provide guidance to customers to assist in understanding of marketing guidelines and restrictions set by the platform and other parties.