MEGAN Smith
Pueblo West
Summary
Healthcare professional with comprehensive background in providing compassionate patient care and support. Known for reliability and adaptability in dynamic healthcare environments. Brings strong skills in patient monitoring, basic medical procedures, and effective communication, ensuring seamless team collaboration and optimal patient outcomes.
Experienced with providing quality patient care and support in fast-paced healthcare settings. Utilizes effective communication and interpersonal skills to foster supportive environment for patients and staff. Knowledge of essential medical procedures and patient monitoring techniques ensures high standards of care and adaptability to changing needs.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Allelon Hopsice
07.2025 - Current
- Maintained accurate documentation of patient care activities and observations.
- Provided compassionate personal care to enhance patient comfort and dignity.
- Assisted with daily living activities, ensuring adherence to individualized care plans.
- Collaborated with multidisciplinary teams to optimize patient outcomes and care strategies.
- Advocated for patients' needs, fostering a supportive environment for emotional well-being.
- Provided end-of-life care for patients while respecting their dignity and personal wishes, allowing them to pass comfortably.
- Prevented bedsores and other complications by regularly repositioning patients and maintaining proper hygiene practices.
- Assisted patients with activities of daily living such as bathing, dressing, grooming, and feeding while preserving their autonomy whenever possible.
- Recognized individual cultural, religious, and spiritual beliefs when delivering care, creating a respectful and inclusive environment for patients and families.
On Call Coordinator
Maxim HealthCare Services
01.2024 - Current
- Coordinated scheduling and communication between departments to enhance operational efficiency.
- Streamlined call routing procedures, reducing response time for customer inquiries.
- Managed employee schedules, ensuring accurate and timely updates for client needs.
- Triage calls to nurses and other staff
- Provide customer service calls to patients after office hours
Certified Nursing Assistant
About Kids Home Health Care
07.2024 - 07.2025
- Provided compassionate care to patients in their homes, ensuring comfort and safety during daily activities.
- Assisted with personal hygiene, mobility, and nutrition, promoting patient independence.
- Monitored vital signs and documented changes in patient conditions for care adjustments.
- Collaborated with healthcare team to develop personalized care plans for diverse patient needs.
Recruiter III
Maxim Health Care Services
09.2022 - 11.2023
- Manage the full recruitment lifecycle for exempt and non-exempt level positions.
- Recruiters work closely with management across the organization to plan, coordinate, and implement recruitment strategy to acquire top talent.
- Develop and execute recruitment strategies to attract, screen, and hire quality healthcare professionals.
- Utilize various recruitment tools and methods to source and attract a pool of qualified and diverse candidates.
- Manage caregivers and field staff while on assignment.
- Develop and maintain relationships with active clients, patients, and referral sources.
- Build and cultivate relationships with industry contacts to gain industry knowledge, referrals, and business development leads.
- Selected and Hired Field staff employees for Home Health company
Certified Nursing Assistant/ QMAP
Shift Key Health Care Staffing Agency?
12.2021 - 09.2023
- Commuted to multiple facilities to work a variety of shifts.
- Providing great patient care.
- Answering patient calls and determining how best to help them.
Staffing Coordinator/ CNA
The Center at Park west
12.2021 - 01.2022
- My responsibilities included planning, organizing, and scheduling workers to make sure the labor requirements and needs of the company are fulfilled.
- Working as a part of the staffing team when there were staffing shortages in the Long term care facility planning and implementing sustainable staffing strategies.
- Investigating the company’s staffing needs; working with recruiting agencies; identifying vacancies and filling them appropriately; evaluating new staff performances; providing assistance with payroll procedures and activities; and identifying staffing and recruiting.
- Provided personal nursing assistance in pre- and post-operative situations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented patient intake and dietary requirements and assisted with feeding and providing long term care.
- Worked with scheduling needs while being on call after hours and weekends.
Mental Health Clinician
Colorado Mental Health Institute at Pueblo
07.2021 - 12.2021
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge.
- Assisted clients with identifying feelings and behaviors by asking open-ended questions.
- Collaborated closely with treatment team to appropriately coordinate client care services.
- Conferred with clients to discuss treatment options and therapy goals.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Documented all patient information, including service plans, treatment reports and progress notes.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Gauged and documented effectiveness of interventions and treatments.
- Helped clients deal with substance abuse, mental illness and other concerns by delivering personalized counseling support.
Client Care Aide
Colorado Mental Health Institute-Pueblo
12.2019 - 07.2021
- Demonstrated flexibility to work as needed per patient requirements.
- Delivered administrative support to clinical staff and managers by handling delegated task.
- Documented patient interactions in compliance with HIPAA requirements.
- Conducted 15-minute and unscheduled checks on patients, immediately responding to hazardous incidents or crises to maintain safe milieu.
- Provided excellent service to patients through personable communication.
- Identified and addressed individual mental health challenges to support patients.
- Accurately documented all observations, interventions, and concerns in patient charts and electronic systems, sustaining continuum of care from admission through to discharge or long term care.
- Effectively managed daily charting for each patient.
- Demonstrated sensitivity and competence in treating patients from diverse backgrounds.
- Collaborated closely with treatment team to appropriately coordinate client care services.
- Adhered to HIPAA confidentiality requirements by safeguarding files.
- Documented all patient information, including service plans, treatment reports and progress notes.
- Performed duties following safety requirements and emergency protocols.
Certified Nursing Assistant
Argus Home Health Care
06.2016 - 11.2019
- Provided personal nursing assistance in pre- and post-operative situations.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented patient intake and dietary requirements and assisted with feeding and providing long term care.
- Worked with scheduling needs while being on call after hours and weekends.
Certified Nursing Assistant
Maxim Healthcare
12.2017 - 02.2019
- Consulted with nurses to develop patient care plans and evaluate treatment options.
- Supported diagnostic and treatment procedures, including setting up and operating specialized medical equipment.
- Collected specimens, monitored vitals and maximized patient comfort.
- Exhibited compassionate care and communication regarding issues surrounding death and dying.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness for new patients as well as long term care patients.
- Provided hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
Front Desk Receptionist/Temp Worker
Longevity Chiropractic
12.2016 - 06.2018
- Created and maintained accurate and confidential patient files.
- Called patients to schedule Chiropractic appointments, constantly double-checking information and availability.
- Managed physician calendar, including scheduling patient appointments and procedures.
- Addressed, documented, and responded to incoming and outgoing calls and correspondence.
- Answered multiple phone calls to schedule appointments and address patient inquiries.
Waitress/Bartender
Manhattans Pizza
09.2015 - 06.2016
- Addressed any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers' needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Plan and present bar menu.
Waitress/Bartender
La Veta Loco Bar
04.2014 - 09.2015
- Address any concerns or complaints quickly to promote customer happiness and escalated more advanced issues to management for resolution.
- Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
- Updated repeat customers on menu changes and updates to maintain quality service relationships.
- Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
- Calculated charges, issued table checks and collected payments from customers.
- Answered phones politely and promptly, accurately recording and confirming reservations.
- Prepare alcohol or non-alcohol beverages for bar and restaurant patrons.
- Interact with customers, take orders and serve snacks and drinks.
- Assess customers' needs and preferences and make recommendations.
- Mix ingredients to prepare cocktails.
- Plan and present bar menu.
Housekeeper
Ranch House Inn
12.2014 - 03.2015
- Maintained exceptional guest satisfaction by working closely with general manager and reporting feedback from customers.
- Replenished hotel amenities such as drinking glasses and writing supplies.
- Completed cleaning tasks while spending majority of day walking, twisting, bending, pushing and kneeling to get job done.
- Provided detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
Education
Certified Nursing Assistant -
IntelliTec College
Pueblo, COBS - Psychology
Colorado State University
Pueblo, CO12-2025
High school - undefined
La Veta High school
La Veta, CO01.2015
Skills
- Cash transactions
- Email and telephone decorum
- Front office management
- Recordkeeping
- Team collaboration
- HIPAA compliance
- Patient care
- Reliable team player
- Alzheimer's and dementia care
- Bedside manner
- Electronic charting
- End-of-life care
- Colostomy care
- Reliable transportation
Certification
- CNA - Certified Nurse Assistant
- CMA - Certified Medication Aide
Timeline
Certified Nursing Assistant
Allelon Hopsice
07.2025 - Current
Certified Nursing Assistant
About Kids Home Health Care
07.2024 - 07.2025
On Call Coordinator
Maxim HealthCare Services
01.2024 - Current
Recruiter III
Maxim Health Care Services
09.2022 - 11.2023
Certified Nursing Assistant/ QMAP
Shift Key Health Care Staffing Agency?
12.2021 - 09.2023
Staffing Coordinator/ CNA
The Center at Park west
12.2021 - 01.2022
Mental Health Clinician
Colorado Mental Health Institute at Pueblo
07.2021 - 12.2021
Client Care Aide
Colorado Mental Health Institute-Pueblo
12.2019 - 07.2021
Certified Nursing Assistant
Maxim Healthcare
12.2017 - 02.2019
Front Desk Receptionist/Temp Worker
Longevity Chiropractic
12.2016 - 06.2018
Certified Nursing Assistant
Argus Home Health Care
06.2016 - 11.2019
Waitress/Bartender
Manhattans Pizza
09.2015 - 06.2016
Housekeeper
Ranch House Inn
12.2014 - 03.2015
Waitress/Bartender
La Veta Loco Bar
04.2014 - 09.2015
High school - undefined
La Veta High school
Certified Nursing Assistant -
IntelliTec College
BS - Psychology
Colorado State University