Megan Rios
Thornton,CO
Summary
Throughout my career in customer service I have gained and worked on a multitude of skills. I have developed strong interpersonal, communicative, and multitasking skills all while ensuring satisfaction and accuracy. I am aiming to use my skills in a new opportunity I can flourish in.
Overview
6
6
years of professional experience
Work History
Server/ Culinary assistant/ Host
Cheddar's Scratch Kitchen
2021.05 - 2025.09
- Collaborate effectively with staff, management, and guests in person and over the phone to ensure efficient workflow and maintain satisfaction
- Managed multiple tables efficiently, prioritizing guest needs and ensuring timely service
- Utilized suggestive selling techniques, increasing overall sales through product recommendations
- Built relationships with guests through genuine hospitality, addressing inquiries and complaints with resolution strategies leading to guest retention
Intern/Volunteer
Greenwood Wildlife Rehabilitation
2021.04 - 2022.09
- Kept updated detailed records regarding all animal care ensuring accuracy
- Assisted in animal care ensuring quality welfare for wildlife patients
- Prioritized situations based on differing circumstances
Sales Associate
Hollister
2020.02 - 2021.05
- Communicated with customers to ensure needs are met
- Utilizing sales techniques to upsell and finalize cash and credit transactions, using point of sale systems
- Managed sales floor presentation and organizing sales racks, using visual appeal to pique customer interest
Education
Kaplan Real Estate
04.2024
undefined
University of Colorado Denver
05.2021
High School Diploma - undefined
Thornton High School
05.2020
Skills
- Exceptional customer service
- Sales techniques
- Multitasking and organization
- Adaptable and flexible
- Problem-solving
- Excellent communication
- Time management
- Memory retention
Timeline
Server/ Culinary assistant/ Host
Cheddar's Scratch Kitchen
2021.05 - 2025.09
Intern/Volunteer
Greenwood Wildlife Rehabilitation
2021.04 - 2022.09
Sales Associate
Hollister
2020.02 - 2021.05
undefined
University of Colorado Denver
High School Diploma - undefined
Thornton High School
Kaplan Real Estate