Megan Nieslanik
Carbondale
Summary
Positive, upbeat, and personable, with skill for building strong community relationships and fostering engagement. Well-versed in community needs assessment and public relations, with demonstrated skills in organizing events and managing outreach programs. Aiming to make meaningful impact by enhancing community involvement and support.
Overview
3
3
years of professional experience
Work History
Director of Community Outreach
Alpine Bank
10.2023 - Current
- Coordinated special events that showcased local talent and culture while raising funds for non-profits within the community.
- Organized and led volunteer teams for various community service activities, resulting in increased participation and positive impact within the community.
- Analyzed data and reported on the success of community outreach efforts, enabling continuous improvement in strategy and execution.
- Established a robust network of local stakeholders and non-profits, fostering long-term relationships to benefit future collaborations.
- Managed budgets and resources effectively to maximize the reach of outreach programs.
- Collaborated with internal departments to align organizational goals with community outreach initiatives, ensuring maximum impact across multiple areas of focus.
Loan Assistant
Alpine Bank
09.2022 - 09.2023
- Interacted with customers about various loan products the bank had to offer
- Implementing/booking loan products into the underwriting platform
- Maintained organized records, facilitating efficient retrieval of information for audits and regulatory examinations.
- Collaborated with Loan Officers to ensure accurate documentation and compliance with lending regulations.
- Assisted in maintaining a high level of customer satisfaction by addressing concerns and providing timely responses to inquiries.
- Provided administrative support to Loan Officers, including calendar management, travel coordination, and meeting preparation for increased efficiency and productivity.
- Worked closely with borrowers to gather required documentation, ensuring timely submission and approval of loans.
- Ordered information such as credit reports, environmental assessments, and property appraisals.
Customer Service Representative
Alpine Bank
05.2022 - 09.2022
- Cash handling/maintaining a balanced cash drawer
- Using numerous software applications to accomplish daily tasks
- Practicing exceptional customer service while using training programs and tools provided
- Collaborated with team members to develop best practices for consistent customer service delivery.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Education
Bachelor of Science - Business Management
Avila University
Kansas City05-2022
Skills
- Nonprofit experience
- Community engagement
- Teamwork and collaboration
- Cross-Cultural Communication Skills
- Problem-solving
- Leadership Experience
- Attention to detail
- Excellent reporting skills
- Reliability
- Event management
- Relationship building
- Fundraising expertise
Timeline
Director of Community Outreach
Alpine Bank
10.2023 - Current
Loan Assistant
Alpine Bank
09.2022 - 09.2023
Customer Service Representative
Alpine Bank
05.2022 - 09.2022
Bachelor of Science - Business Management
Avila University
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