Megan Fitzgerald
Littleton
Summary
Detail-oriented Personal Shopper with expertise in delivering personalized shopping experiences and exceptional customer service. Skilled in managing multiple orders while ensuring accuracy, enhancing customer loyalty and satisfaction. Strong communicator adept at promoting products and maximizing revenue through effective customer engagement. Committed to maintaining well-organized displays and providing knowledgeable support to in-store customers.
Overview
10
10
years of professional experience
Work History
Personal Shopper
Instacart
Littleton
10.2024 - Current
- Assisted customers in selecting grocery items based on preferences and dietary needs.
- Cultivated relationships with loyal shoppers through personalized shopping experiences.
- Managed multiple orders simultaneously, ensuring accuracy and quality for each.
- Navigated store layouts efficiently to locate requested products quickly.
- Communicated with customers to clarify order details and preferences.
- Followed safety protocols while handling food items during shopping trips.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Leveraged mobile apps for efficient order processing and timely updates for customers.
- Listened to customer needs to identify and recommend best products and services.
crew member
Qdoba
Littleton
03.2023 - 10.2024
- Maintained cleanliness and sanitation standards in food preparation areas.
- Assisted customers with menu choices and answered questions about ingredients.
- Operated kitchen equipment safely and efficiently during peak hours.
- Collaborated with team members to ensure smooth service flow during busy shifts.
- Stocked supplies and organized inventory to reduce waste and improve efficiency.
- Followed food safety guidelines to ensure quality and compliance with health regulations.
- Trained new crew members on operational procedures and customer service standards.
- Served food quickly for positive guest experiences.
Cashier
Chipotle
Littleton
01.2018 - 12.2019
- Processed customer transactions efficiently at a fast-paced restaurant.
- Provided excellent customer service to enhance dining experience.
- Assisted team members during peak hours to ensure smooth operations.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
Landscaper
Landscaping Company
Catahoula
04.2016 - 09.2017
- Designed and installed landscape features for residential and commercial properties.
- Maintained gardens by planting, pruning, and fertilizing various plants.
- Collaborated with clients to understand their landscaping preferences and needs.
- Ensured compliance with safety standards while performing all landscaping tasks.
- Trained new staff on proper equipment usage and landscaping techniques.
- Cut and trimmed lawns using power mowers and edgers.
- Cleaned up debris after completing jobsite tasks.
Education
High School Diploma -
Littleton High School
Littleton, CO05-2010
Skills
- Product recommendations and order accuracy
- Inventory management
- Food safety compliance
- Customer relationship management
- Mobile app usage
Timeline
Personal Shopper
Instacart
10.2024 - Current
crew member
Qdoba
03.2023 - 10.2024
Cashier
Chipotle
01.2018 - 12.2019
Landscaper
Landscaping Company
04.2016 - 09.2017
High School Diploma -
Littleton High School