McKenzie Pfennig
Fountain
Summary
Detail oriented and driven Office Administrator with a strong foundation in the automotive industry on both the technician as well as administrative side of operations dedicated to continuous improvement and positive business impact. Proficient in most accounting software such as CCCOne, Excel, and OpsTrax. With around 3 years of auto experience, I have improved accounts receivable as well as payable accounts with vendors, as well as daily invoice and credit reconciliation. Eager for a new challenge to expand skills and knowledge fostering a positive work environment with both coworkers and customers.
Overview
5
5
years of professional experience
Work History
Office Administrator
Caliber Collision
Colorado Springs, CO
04.2025 - Current
- Managed files and work orders for maximum efficiency and keeping to company guidelines
- Streamlined invoice and credit management processes, enhancing accuracy and efficiency in record keeping.
- Ordered office supplies/ customer comforts ensuring availability of supplies while minimizing excess stock
- Scheduled customers and appointments for best work flow
- Kept track of Accounts Receivable and Payable daily to ensure accurate records to keep vendor and sublet relationships
Auto Body Technician Assistant
Caliber Collision
Colorado Springs, CO
05.2023 - 04.2025
- Gained hands-on experience with auto body repair techniques, tools, and equipment. ie. welders, body hammers, and grinders.
- Replaced and/or repaired vehicle panels and parts according to work order instructions.
- Completed jobs within timeframes, increasing shop productivity.
- Gained knowledge about many different vehicle makes and models both mechanical and body
- Operated forklifts and vehicle lifts safely
Retail Associate
Pet Supplies Plus
Colorado Springs, CO
04.2021 - 05.2023
- Assisted customers with locating specific items or suggesting alternative options based on their preferences.
- Maintained an organized and clean sales floor, straightened/ faced merchandise
- Unloaded shipment trucks safely and efficiently involving fork lifts and heavy bags
- Verified shipments came in correctly and undamaged by maintaining purchase orders and invoices
Package Handler
FedEx
Glenwood Springs, CO
10.2022 - 12.2022
- Used hand-held scanners and physical logs to accurately track shipments
- Successful within tight deadlines and a fast-paced environment.
- Organized delivery trucks proficiently according to company policies.
- Handled large, sometimes heavy, irregular items safely.
- Handled priority and/or fragile freight
Education
No Degree - Veterinary Medicine (Pre-Veterinarian)
Colorado Mountain College
Glenwood Springs, COHigh School Diploma -
Falcon High School
Peyton, CO05.2022
Skills
- Adaptability
- Auto Shop Practices
- Detail-oriented
- Growth Motivated
- Positive and engaging demeanor
- Problem-Solving
- Teamwork
- ForkLift Certified
Additional Information
Anthony Griglione - Lead Technician - Caliber Collision
(719) 271 - 9126
Andrea Dell - Service Advisor - Caliber Collision
(719) 505 - 4403
Brandee Hannahs - Supervisor - Les Schwab
(509) 899 - 4244
Kathryn Champlin - Sales Professional - Phil Long Truck World
(719) 235 - 2856
Timeline
Office Administrator
Caliber Collision
04.2025 - Current
Auto Body Technician Assistant
Caliber Collision
05.2023 - 04.2025
Package Handler
FedEx
10.2022 - 12.2022
Retail Associate
Pet Supplies Plus
04.2021 - 05.2023
No Degree - Veterinary Medicine (Pre-Veterinarian)
Colorado Mountain College
High School Diploma -
Falcon High School