Mckenna Walter
Denver
Summary
Detail-oriented professional with 10+ years of experience in parks and recreation, customer service, and education. Demonstrated strong skills in communication, staff management, and conflict resolution. Passionate about helping others and nurturing safe environments for children, adults, and families.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Lead Teacher
The Learning Experience
03.2025 - Current
- Designed and implemented engaging lesson plans that fostered student development and creativity.
- Collaborated with parents to provide regular updates on student progress and address concerns effectively.
- Developed age-appropriate learning activities that enhanced cognitive skills and social interactions.
- Assessed student performance regularly, adapting teaching methods to meet diverse learning needs.
Operations Manager
Town Of Castle Rock
03.2016 - Current
- Achieved seamless customer transactions through effective operation of point-of-sale systems. Facilitated customer support by promptly addressing phone inquiries. Maintained high standards of safety and service through consistent walk-throughs. Addressed emergencies with decisive action to minimize impact.
- Coordinated with birthday party hosts to ensure parties were run smoothly.
Youth Activities Coordinator
Town Of Castle Rock
03.2022 - 09.2024
- Facilitated drop-in daycare for kids 1-8 years old, staff training and schedules, middle school programs throughout the school year.
- Through summer and public school breaks, provided programs for youth aged 5-15 years old, including but not limited to science activities, outdoor adventuring, and swimming.
- Utilized effective conflict resolution strategies when addressing any behavioral issues that arose during programming hours, ensuring a positive atmosphere conducive to learning was maintained at all times.
- Improved program effectiveness through regular evaluation and modification of activities.
- Trained staff in compliance with Colorado state licensing.
Education
No Degree - Business Management
Grand Canyon University
Phoenix, AZHigh School Diploma -
Douglas County High School
Castle Rock, CO05-2019
Skills
- Project-based learning
- Training and mentoring
- Customer service skills
- Behavior management
- Safety and compliance
- Recreation program planning
- Friendly, positive attitude
- Teamwork and collaboration
- Problem-solving
- Multitasking
- CPR certification
Certification
Adult and Pediatric CPR and First Aid - Exp. May 2028
Timeline
Lead Teacher
The Learning Experience
03.2025 - Current
Youth Activities Coordinator
Town Of Castle Rock
03.2022 - 09.2024
Operations Manager
Town Of Castle Rock
03.2016 - Current
No Degree - Business Management
Grand Canyon University
High School Diploma -
Douglas County High School