Summary
Overview
Work History
Education
Skills
Timeline
Generic

Mbleen Reyes

Aurora

Summary

Dynamic and dedicated professional with a strong background in customer service at Jamba Juice. Proven ability to enhance customer satisfaction through effective problem-solving and teamwork. Recognized for maintaining a clean and organized work environment while fostering positive relationships with colleagues. Committed to achieving goals and delivering exceptional service.

Overview

4
4
years of professional experience

Work History

Team Member

Jamba Juice
08.2022 - 03.2024
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Sales Associate

Einsteins Bros Bagels
03.2020 - 05.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.

Education

High School Diploma -

Southern Nomwoneas Highschool
Federated State Of Micronesian, Tonowas
05-2012

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Collaboration and teamwork
  • Attention to detail
  • Following instructions
  • Workplace safety
  • Goal setting and achievement
  • Area and facility cleaning
  • Team building
  • Product knowledge

Timeline

Team Member

Jamba Juice
08.2022 - 03.2024

Sales Associate

Einsteins Bros Bagels
03.2020 - 05.2022

High School Diploma -

Southern Nomwoneas Highschool
Mbleen Reyes